Assistant Property & Compliance Manager

Three LinksNorthfield, MN
$23 - $26Onsite

About The Position

Three Links Health Services in Northfield, MN is seeking an Assistant Property & Compliance Manager. This is a full-time position with a wage range of $23.00 - $26.00 per hour. The role involves providing excellent customer service to residents, assisting with leasing and occupancy, ensuring compliance with housing programs, managing office and property operations, supporting financial responsibilities, assisting staff, and adhering to legal and regulatory compliance.

Requirements

  • Provide friendly and professional customer service.
  • Respond to inquiries in a timely manner.
  • Assist residents with questions, concerns, and requests.
  • Resolve resident complaints.
  • Build positive relationships with residents.
  • Promote a respectful community environment.
  • Maintain occupancy goals.
  • Respond to prospective resident inquiries.
  • Schedule and conduct apartment tours.
  • Process rental applications.
  • Maintain waiting lists.
  • Verify applicant information according to HUD and property requirements.
  • Assist with move-ins, move-outs, lease signings, and resident orientations.
  • Maintain accurate resident files and records.
  • Follow Fair Housing laws and equal housing opportunity requirements.
  • Assist with HUD, Section 8, and other affordable housing program requirements.
  • Collect and organize documents for certifications and recertifications.
  • Ensure resident files are complete and up to date.
  • Maintain confidentiality of resident information.
  • Prepare reports, correspondence, notices, and other documents.
  • Ensure policies and procedures are followed consistently.
  • Attend training programs and complete required certifications.
  • Assist with daily operation of the apartment office.
  • Maintain organized records and filing systems.
  • Order office supplies.
  • Coordinate resident communications, newsletters, and notices.
  • Assist with scheduling contractors, vendors, and service providers.
  • Monitor common areas and report concerns.
  • Assist with rent collection and resident account inquiries.
  • Process receipts and maintain accurate records.
  • Support budgeting and cost control efforts.
  • Ensure responsible use of property resources and supplies.
  • Follow established financial procedures and internal controls.
  • Work cooperatively with all departments.
  • Assist with training and onboarding of new staff.
  • Support a positive team environment.
  • Participate in staff meetings and ongoing professional development.
  • Follow all federal, state, and local housing regulations.
  • Assist with lease enforcement and policy compliance.
  • Participate in eviction proceedings and legal matters when directed.
  • Maintain accurate documentation related to resident issues and lease violations.

Responsibilities

  • Provide friendly and professional customer service to residents, applicants, visitors, and staff.
  • Answer phone calls, emails, and office inquiries in a timely manner.
  • Assist residents with questions, concerns, and requests.
  • Help resolve resident complaints and document concerns appropriately.
  • Build positive relationships with residents and promote a respectful community environment.
  • Participate in resident meetings and activities as needed.
  • Refer residents to community resources or social service agencies when appropriate.
  • Assist with maintaining occupancy goals for all apartment communities.
  • Respond to inquiries from prospective residents.
  • Schedule and conduct apartment tours.
  • Process rental applications and maintain waiting lists.
  • Verify applicant information according to HUD and property requirements.
  • Assist with move-ins, move-outs, lease signings, and resident orientations.
  • Maintain accurate resident files and records.
  • Follow Fair Housing laws and equal housing opportunity requirements.
  • Assist with HUD, Section 8, and other affordable housing program requirements.
  • Collect and organize documents needed for certifications and recertifications.
  • Help ensure resident files are complete and up to date.
  • Maintain confidentiality of resident information.
  • Prepare reports, correspondence, notices, and other documents as required.
  • Ensure policies and procedures are followed consistently.
  • Attend training programs and complete required certifications.
  • Assist with the daily operation of the apartment office.
  • Maintain organized records and filing systems.
  • Order office supplies as needed.
  • Help coordinate resident communications, newsletters, and notices.
  • Assist with scheduling contractors, vendors, and service providers.
  • Monitor common areas and report concerns to the appropriate department.
  • Assist with rent collection and resident account inquiries.
  • Process receipts and maintain accurate records.
  • Support the Property Manager with budgeting and cost control efforts.
  • Help ensure responsible use of property resources and supplies.
  • Follow established financial procedures and internal controls.
  • Work cooperatively with all departments.
  • Assist with training and onboarding of new staff when assigned.
  • Support a positive team environment.
  • Participate in staff meetings and ongoing professional development.
  • Follow all federal, state, and local housing regulations.
  • Assist with lease enforcement and policy compliance.
  • Participate in eviction proceedings and legal matters when directed by the Property Manager.
  • Maintain accurate documentation related to resident issues and lease violations.

Benefits

  • Generous paid time off (PLT).
  • 100% paid premium for employee health insurance plan.
  • HSA with $150/mo Employer contribution.
  • Employer-sponsored 401(a) retirement plan.
  • 403(b) retirement plans.
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