Assistant Project Manager
About The Position
SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 5 out of over 2000 teams nationwide. With operations spanning Michigan, Indiana, Illinois, and Florida, they serve major metropolitan areas including Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, and Miami. As a family-owned and operated business, SERVPRO Team Miller emphasizes a team-oriented culture, prioritizing internal growth, training, and certifications for its employees. This role is ideal for individuals who are passionate about helping people during difficult times, enjoy working in challenging environments, possess excellent communication and supervisory skills, and are adept at multitasking. The position requires self-motivation, superb interpersonal skills, high dependability, and a drive to exceed expectations. The company offers a competitive pay rate with opportunities for learning and career advancement.
Requirements
- At least 1 year of customer service and/or office-related experience.
- Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
- Ability to multitask and to remain detail-oriented.
- Proficiency in using various digital tools and technologies to complete job tasks efficiently.
- Ability to successfully complete a background check subject to applicable law.
Nice To Haves
- High school diploma/GED (preferred)
- Experience in the restoration, construction, or insurance industry is a plus.
- IICRC certifications are a plus.
Responsibilities
- Monitor job file status to ensure accuracy in all job file documentation daily.
- Daily project(s) oversight to include monitoring status, audit, and work-in-progress.
- Monitor and ensure all client requirements are met.
- Maintain internal and external communications.
- Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
- Review timestamps and other datapoints to reflect accurate reporting/KPMs.
- Create budgets and total loss lists.
- Collaborate and assist with other departments, as needed.
Benefits
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
