About The Position

Turner & Townsend Heery is seeking a Cultural Projects Coordinator to provide comprehensive data collection, analysis, project coordination, administrative and sales support to the cultural projects team. This position plays a vital role in optimizing team operations by managing schedules, workflows, tools, and communication platforms across a wide range of planning and consulting projects within the performing arts, cultural, and entertainment sectors. In addition to supporting the administrative and sales functions of the cultural projects team, this position will also contribute directly to project execution. The coordinator will assist in data collection, research tasks, and preparation of project documentation—including memos, reports, presentations, and client updates. This role will also support the activities and priorities of the teams, including coordination of meetings, deliverables, and communications related to strategic cultural clients and pursuits. This is a dynamic, behind-the-scenes position for someone who thrives on organization, enjoys multitasking, and wants to support a fast-paced, creative team working on projects that shape the future of arts and culture. The ideal candidate has a background in arts and culture and is detail-oriented, technology-savvy, and highly collaborative, with the ability to anticipate needs, solve problems, and communicate clearly across teams and with clients.

Requirements

  • 3+ years’ experience in project coordination, administrative support, or related roles
  • Experience supporting consulting or creative teams in arts, culture, architecture, or entertainment preferred
  • Strong organizational and multitasking skills with ability to manage competing deadlines
  • Proficiency with Microsoft Office Suite, MS Project, Adobe Creative Suite, Canva, online project management platforms, and industry-specific research tools
  • Skilled communicator across platforms—written, remote, and in-person
  • Strong writing, formatting, and proofreading skills
  • High level of professionalism, discretion, and attention to detail

Nice To Haves

  • Familiarity with CRM systems, market research platforms, or survey tools
  • Comfort working in hybrid, remote, or multi-office teams
  • A sense of humor and collaborative spirit
  • Knowledge of systems and best practices specific to cultural institutions is preferred
  • Expert ability to interpret specifications, contract documents, and RFPs.
  • Comprehensive understanding of specialized requirements for performance venues.
  • Experience navigating the unique partnership and stakeholder dynamics of cultural institutions.
  • Success managing mission-driven projects that balance cultural significance with practical project needs.
  • Ability to prioritize multiple concurrent projects while maintaining attention to detail

Responsibilities

  • Coordinate data collection, research, and benchmarking tasks.
  • Support feasibility and market study efforts by organizing survey tools, compiling demographic and industry data, and contributing to benchmarking research.
  • Assist in the analysis of attendance trends, market demand, and venue comparisons.
  • Prepare data visualizations and summaries to support client decision-making.
  • Draft, edit, and format memos, presentation decks, and interim reports for client deliverables.
  • Contribute to the development of project communications and summaries for internal and external use.
  • Assist with scheduling and logistics for client meetings, site visits, and public forums, tracking project deadlines, key milestones, and deliverables across project plans.
  • Coordinate project deliverable production, including formatting, graphic support, and final proofing.
  • Maintain digital platforms (such as project databases, file sharing systems, and shared calendars.)
  • Document and distribute project notes, updates, and action items.
  • Maintain shared filing systems, project archives, and standard operating procedure documentation
  • Handle confidential information with discretion.
  • Assist in preparing proposals, qualifications packages, and pitch materials for new business opportunities.
  • Track sales activity, lead generation, and proposal outcomes in CRM and project tracking tools.
  • Coordinate internally to review contracts, set up new projects, and monitor internal project-team resourcing.
  • Support scheduling and documentation of client kick-off meetings, interviews, and presentations.
  • Help to introduce new tools (AI or automation-enabled platforms) to support workflow efficiency improvements.
  • Develop and manage department calendar and deliverable tracking.
  • Maintain and manage client billing and progress reports in coordination with internal teams.
  • Manage team use of digital survey software, market research workflows, and project content creation tools, collaborating across internal Turner & Townsend teams.
  • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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