Assistant Program Manager - IDD Group Home

Arc of Greater Prince William•Manassas, VA
•Onsite

About The Position

The Arc of Greater Prince William / INSIGHT, Inc. is seeking a dependable, compassionate, and motivated Assistant Program Manager (APM) to join our Residential Services team. Working under the supervision of the Program Manager and direction of the Director of Residential Services, the APM supports the daily operations of a residential group home serving adults with developmental disabilities. This is a hands-on leadership position that combines direct support with staff supervision, regulatory compliance, documentation oversight, and quality assurance while ensuring services are delivered in a person-centered manner.

Requirements

  • High school diploma or GED required
  • Valid driver's license with an acceptable THREE-YEAR driving record.
  • Ability to safely operate an organizational vehicle, including a medium-sized bus and/or van.
  • Ability to successfully complete required criminal background checks and health screenings.
  • Ability to complete and maintain required DBHDS training and certifications, including CPR, First Aid, AED, and Medication Administration Training (MAT), if applicable.
  • Strong verbal and written communication skills.
  • Basic computer skills and ability to use electronic documentation systems, including THERAP.
  • Ability to demonstrate empathy, patience, sound judgment, professionalism, and appropriate boundaries.
  • Ability to work effectively with individuals, families, coworkers, and other members of the residential team.
  • Ability to pass criminal background check
  • Ability to pass required trainings
  • A Valid driver’s license, minimum three-year acceptable driving record and reliable transportation
  • A High school diploma or GED
  • Flexibility, positive attitude

Nice To Haves

  • Associate's or Bachelor's degree preferred.
  • 1–2 years of experience in IDD services or a related field preferred.
  • Experience working with individuals with developmental disabilities and/or mental health challenges, or transferrable skills that relate to serving this population (such as experience in education, caregiving, health care, other human services or customer service)

Responsibilities

  • Assist with the day-to-day operations of a residential group home and ensure compliance with Virginia DBHDS requirements and organizational policies.
  • Assist with the supervision, coaching, and support of Direct Support Professionals (DSPs).
  • Monitor staff performance and provide feedback to the Program Manager.
  • Assist with staff scheduling and maintaining appropriate staffing coverage.
  • Support the onboarding, training, and competency development of new employees.
  • Ensure Individual Support Plans (ISPs) are properly implemented and monitor individuals' progress toward established outcomes.
  • Review documentation in THERAP for accuracy, completeness, and timeliness.
  • Assist with internal audits, inspections, corrective action plans, and other quality-assurance activities.
  • Ensure incidents, injuries, and unusual occurrences are properly reported, documented, and followed up.
  • Assist with incident investigations and corrective actions.
  • Monitor staff compliance with safety and supervision requirements.
  • Provide direct support to individuals as needed, including assistance with personal care, hygiene, daily living, and medical needs.
  • Promote independence, dignity, individual choice, and meaningful community participation.
  • Monitor medication administration practices and medication documentation for compliance with MAT requirements and physician orders.
  • Maintain accurate financial records and ensure appropriate use of individual funds.
  • Communicate household, maintenance, and safety concerns to appropriate leadership.
  • Provide coverage at other residential program locations when needed.

Benefits

  • Competitive Insurance Benefits (Medical, Dental, Vision, Life)
  • Generous Paid Time Off
  • Paid Holidays—Including a Birthday Holiday
  • Employee Assistance Program Including Free Legal Resources
  • 403b Retirement Plan with Employer Contribution
  • Incredible Career Growth Opportunities
  • Paid Trainings
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