Assistant Program Manager, Construction Training

LOUISVILLE URBAN LEAGUE•Louisville, KY

28d•Hybrid

About The Position

At the Louisville Urban League, we show up every day to empower people, strengthen neighborhoods, and create opportunities that transform lives across our community. We are seeking an experienced, motivated, and mission-driven workforce development professional to join our team as we help individuals build successful careers in the construction industry. The ideal candidate has expertise in comprehensive case management, career counseling, job placement, and workforce development, with experience supporting individuals pursuing careers in construction or managing construction-related workforce programs. This role requires a professional who is passionate about helping participants overcome barriers, develop career pathways, and achieve long-term employment success. If you thrive in a collaborative environment, are committed to serving the community, and believe in the power of opportunity to change lives, we encourage you to apply. Join the Louisville Urban League and become part of a dedicated team that is empowering people, strengthening our workforce, and creating lasting impact throughout our community.

Requirements

Excellent data management skills with direct competency utilizing Salesforce and other systems for tracking case notes and program data.
Detail-oriented with a strong commitment to thorough documentation, quality, and accuracy.
Highly motivated self-starter exhibiting excellent project management, time management, and leadership skills.
Proven ability to provide comprehensive career counseling, assessments, and develop/conduct virtual or in-person training sessions.
Excellent oral, written, and presentation skills.
Expert ability to prepare professional resumes, cover letters, and conduct mock interviews.
Working knowledge of major social media platforms (LinkedIn, Twitter, Facebook, Instagram, Snapchat, etc) with proven experience leveraging these networks for recruitment and outreach.
Proven ability to establish, expand, and maintain positive relationships with internal team members, external businesses, and construction strategic partners.
Must be an independent worker who functions seamlessly within a team environment, showing an ability to meet tight deadlines and solve complex problems under pressure.
Must be available in the evenings and on weekends for programmatic and agency-related activities.
Bachelor’s degree in a related field, or an equivalent combination of education and professional experience.
Three years of experience in Human Resources or Staffing preferred.
Valid driver’s license, a reliable vehicle, and current auto insurance are required.
Willing to undergo a background check, in accordance with local law/regulations.

Nice To Haves

Certified Workforce Development Professional (CWDP) designation preferred.
Explicit experience within the Construction Industry or managing construction-related workforce programs preferred.
Direct experience in Workforce Counseling, Placement, and Career Development, preferably within a non-profit or human services environment.

Responsibilities

Develop and manage program plans in conjunction with external program partners, including but not limited to: timelines, recruitment strategies, and resource allocation for construction training cohorts.
Act as the primary point of contact for program-related communications.
Conduct rigorous, detailed case management for all assigned trainees, tracking progress from intake to placement for two years.
Compile, analyze, and submit comprehensive weekly, monthly, and quarterly reports detailing program outcomes, enrollment numbers, and placement metrics to leadership and stakeholders.
Maintain precise tracking in Salesforce, KEE Suite, Precor, and other systems to ensure real-time accuracy for all reporting cycles.
Manage the participant intake funnel: coordinate UWDI Assessments, track skill progression, monitor attendance records, and evaluate participants' behavior for work-readiness.
Conduct structured UWDI Interviews and compile candidate results to build comprehensive UWDI Action Plans.
Identify systemic and personal employment barriers for participants.
Design individualized barrier removal and action plans, and actively collaborate with trainees to ensure they follow and successfully complete their plans.
Monitor attendance and performance at active job sites and address issues proactively.
Monitor and track program performance metrics, Key Performance Indicators (KPIs), and employment placement outcomes.
Ensure that program deliverables and data entry meet quality standards and requirements.
Evaluate program outcomes and processes to identify opportunities for improvement.
Implement best practices, lessons learned, and insights, including notes and feedback from industry partners, to enhance future program performance.
The intent of this job description is to provide a representative summary of the major duties and responsibilities of this position. Incumbents may be requested to perform job-related tasks other than those specifically presented in this job description.