Assistant Program Director (Bilingual)

Dynamic Service Solutions • Houston, TX

19h • Onsite

About The Position

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service. We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team. Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Requirements

• Master’s Degree in Psychology, Sociology, Social Work, Clinical Counseling or other relevant behavioral science required.
• 3-5 years of proven Management experience.
• Licensed Child Care Administrator is required (if not currently held, applicant must be eligible for license and obtain within 6 months of hire).
• Bachelor’s degree in one of the aforementioned sciences, plus 4 years of experience as the director of a residential childcare program, residential youth program, or similar program for children and adolescents; or 4 years of progressive project management experience on projects demonstrating advanced levels of financial and managerial responsibilities.
• Bilingual (English and Spanish)

Nice To Haves

• Additional degree/course work in related fields desirable.

Responsibilities

• Serve as secondary liaison with ORR and ensure compliance with ORR, licensing, funding source, and internal policies.
• Oversee daily residential program operations and administrative functions in the absence of the Program Director.
• Provide focused supervision and coordination of assigned departments to ensure effective staffing, service delivery, and youth care.
• Support program planning, reporting, and performance monitoring aligned with organizational goals and regulatory requirements.
• Ensure a safe, clean, and compliant facility environment, including emergency preparedness and evacuation response.
• Address youth grievances, behavioral escalations, and critical incidents while supporting appropriate resolutions.
• Responsible for residential care services which includes coordination of client referrals and intakes; scheduling of staffing and daily activities; ensuring that all UC residential services required by ORR are in compliance; and participating in the recruitment and evaluation of staff.
• Serves as secondary liaison with Office of Refugee and Resettlement (ORR).

Benefits

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA and 401 K retirement plan.
• Life and Disability Plans and other supplemental plans.
• Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager