Assistant Program Director - PS 178

Commonpoint • Hollis, NY

3d • Onsite

About The Position

The Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements. Working collaboratively with the Program Director and Content Specialist, the Assistant Director helps ensure program operations run efficiently while maintaining a safe, welcoming, and engaging environment for participants, families, and staff. The Assistant Director may oversee daily operations in the Program Director's absence or as designated. Across the agency, our part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Requirements

• Associate's degree required
• Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings.
• Previous experience providing staff supervision, operational support, or program coordination preferred.
• Experience supporting daily program operations, participant engagement, family communication, and staff supervision.
• Strong organizational, communication, customer service, and problem-solving skills.
• Proficiency with Microsoft Office, Google Workspace, and online data management systems.
• Commitment to providing safe, inclusive, and high-quality programming.

Nice To Haves

• Bachelor's degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred.
• Previous experience working in a Commonpoint or DYCD-funded program.
• Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce).
• Knowledge of School Age Child Care (SACC) regulations and afterschool program operations.
• Bilingual skills are welcomed.

Responsibilities

• Support the day-to-day implementation of program operations and activities.
• Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours.
• Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations.
• Conduct attendance outreach, routine family communication, and participant engagement efforts.
• Monitor daily program implementation and ensure timely follow-through on assigned operational priorities.
• Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate.
• Provide day-to-day supervision, guidance, and operational support to frontline staff.
• Assist with onboarding, scheduling, coaching, and performance feedback.
• Communicate daily operational priorities and support implementation of program expectations.
• Foster a collaborative, accountable, and solutions-focused team environment.
• Escalate staffing, performance, and operational concerns to the Program Director as appropriate.
• Assist with audits, monitoring visits, documentation, and operational follow-through.
• Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time.
• Coordinate inventory, purchasing requests, supply management, and facility readiness.
• Maintain compliance with agency procedures, health and safety protocols, and licensing requirements.
• Support walkthroughs, quality improvement efforts, and implementation of action plans.
• Assist with participant surveys, program observations, attendance tracking, and operational reporting.
• Support data-informed improvements that strengthen participant engagement and overall program quality.
• Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations.
• Maintain effective communication with internal and external stakeholders.
• Represent Commonpoint professionally with participants, families, schools, and community partners.
• Participate in staff meetings, professional development, and agency initiatives.

Benefits

• competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area
• Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact.
• salary offers are set according to established salary bands and are not subject to negotiation.
• New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree