Assistant Program Director - Melrose
About The Position
Jericho Project is seeking a full-time Assistant Director for Walton House, a 33-unit Permanent Supportive Housing program that will primarily house Young Adults. Candidates must have experience serving individuals who identify as LGBTQ and also have a history of working with young adult individuals with mental illnesses and substance abuse histories; experience in a supportive housing setting is preferred. The candidate should provide services with an awareness of, sensitivity to, and respect for diversity of culture, ethnicity, gender identity, physical and mental abilities, sexual orientation, race, and spirituality or religion. Potential candidates should have experience in quality assurance, program management, NYC shelter systems, team building, housing placement, and supervision.
Requirements
- A Bachelor’s degree in human services or a related field with 3 years of human service delivery experience is required; a Master’s degree in Social Work, Psychology, or a related field is preferred.
- Candidate must have at least three years’ experience working with adults or victims of trauma for populations such as people with substance abuse disorders, those with psychiatric illness or those who have experienced homelessness.
- Experience with de-escalation required.
- Ability to manage multiple projects and delegate task as needed.
- Supervisory and/or management experience preferred.
- Strong leadership skills required.
- Candidate must possess superior written and verbal skills.
- Candidate must be well-organized and possess multi-tasking skills
- Knowledge of HRA, Social Security, and other public benefits and entitlements.
- Bilingual Spanish/English a plus.
Nice To Haves
- Experience in a supportive housing setting is preferred.
- A Master’s degree in Social Work, Psychology, or a related field is preferred.
- Supervisory and/or management experience preferred.
Responsibilities
- Work closely with Program Director to ensure all staff are accurately entering data, and all charts are complete with required supporting documentation.
- Assist the Program Director to ensure staff compliance with agency time and attendance policy. Enter staff edits into a timekeeping system and approve timecards if the Program Director is not available.
- Deliver case management services, including assessment, development of service plans, coordination of benefits, individual counseling, and daily living skills training to a small caseload of young adults.
- Review and audit case records that are entered into the electronic case management system to ensure adherence to documentation and data standards, along with eligibility requirements.
- Train new hires in the utilization of the electronic case management system.
- Perform data integrity checks and work with Program Director to create a plan to address any deficiencies or errors.
- Work with the Program Director to ensure case managers meet data quality requirements and outcome goals for intakes, caseloads, and discharges.
- Identify resources in the community for clients, such as preventive services, benefits assistance, mental and physical healthcare, financial counseling, pantries and hospitals to meet individualized service goals.
- Develop relationships with DHS shelter staff and HRA to ensure continuity of services.
- Complete and maintain all required internal and external reports.
- Assists in the recruitment, selection, training, and orientation of new employees.
- Participate in programming/supervision, case conferences, staff meetings, management team meetings, and training.
- Carry out other duties as assigned by the Program Director.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
