ASSISTANT DIRECTOR

Apis Services Inc•Ardmore, PA

10d•Hybrid

About The Position

The Assistant Program Director (APD) provides leadership and operational support in collaboration with the Program Director. The APD assists with staff supervision, hiring, training, and daily program operations. This role ensures that services are delivered in an ethical, professional, and person-centered manner, consistent with APIS/RHD values and regulatory standards. The APD plays a key role in supporting staff performance, maintaining compliance, and promoting a positive environment for both individuals served and employees.

Requirements

Working knowledge of Microsoft Office applications and general computer systems
Valid driver’s license with a minimum of 3 years driving experience and access to a reliable personal vehicle
Ability to obtain and maintain required clearances, including criminal background check, FBI clearance, and child abuse clearance (if applicable)

Nice To Haves

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field from an accredited institution preferred
Additional strengths include strong organizational skills, attention to detail, customer service orientation, and knowledge of residential care regulations, crisis intervention, and staff supervision practices.

Responsibilities

Provide supervision and leadership to Residential Managers/Program Managers and Direct Support Professionals (DSPs), including oversight of daily operations, implementation of individual service plans, and documentation practices
Supervise Fiscal/Administrative staff, medical staff, and Program Specialists in the absence of the Program Director
Support recruitment efforts in collaboration with the Fiscal Administrator or Office Manager, including scheduling interviews, participating in candidate selection, and assisting with hiring and onboarding
Provide guidance and oversight to management staff regarding supervision practices, including performance management and progressive discipline when necessary
Promote a culture of accountability, teamwork, and person-centered care
Review site documentation to ensure compliance with internal policies and external regulatory requirements
Prepare for and support internal and external audits
Ensure adherence to licensing, funding, and organizational standards, including APIS/RHD policies and procedures
Support the Program Director in managing program operations in alignment with budgetary, licensing, and funding requirements
Assist with oversight of staffing patterns, scheduling, and resource allocation
Provide direct support and intervention to individuals and staff during crisis situations
Foster an environment that promotes skill development, independence, and access to community resources
Complete additional duties as assigned to support program success
Maintain compliance with all OSHA, HIPAA, and organizational policies and procedures
Complete all required trainings, including CPR/First Aid and mandated reporting
Maintain a professional demeanor and exercise sound judgment in all aspects of the role