Assistant Program Director (Licensed Clinician)

Services For The Underserved, Inc.•New York, NY

44d•$80,000 - $85,000•Onsite

About The Position

Under the supervision of the Program Director, the Assistant Program Director will provide supervision to Respite Peer Specialist and Senior Peer Specialist and coordinate the day-to-day operation including promoting the safety, well-being, and guest’s comfort. In the absence of the Program Director, the Assistant Program Director will supervise all program staff in conjunction with the Regional Director. This role requires a Licensed Clinician (LMSW, LMHC, LPC, LCAT, etc.) and involves managing daily operations, staff supervision, and ensuring program compliance with OMH regulations.

Requirements

Master’s degree with minimal five years of management experience working in a social service or behavioral health.
Must have a license that aligns with the master’s degree of study (LMSW, LPC, etc.).
Experience working with people diagnosed with mental illness and people struggling with substance use and co-occurring disorder.
Experience working within a respite/residential or crisis 24 hr. program.
Effective written and oral communication skills.
Ability to provide in-service trainings to program staff.
Computer literacy skills (Excel, Teams, Windows, Outlook).
Experience working with children/youth and /or Families.
Ability to work evenings and / or weekends.
Knowledge of substance use and mental illness as it relates to working with families, Youth/children and adults.
Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team; able to relate with diverse staff; customer service focus in interactions with diverse client population.
Ability to review clinical notes within appropriate timelines.

Nice To Haves

CASAC / CASAC-T
Strong leadership abilities and skills
Effective Communication skills
Cultural Competence

Responsibilities

Provide direct supervision of all program staff and report necessary follow-ups to the Program Director.
Establish connections with MCO’s regarding notification sheets, follow-ups, clinicals, and discharge clinicals for client stay.
In the absence of the program director, assist with completion of guest’s service plans and oversee all daily operations.
Coordinate weekly Utilization reviews with the management team and submit reports and recommendations to The Program Director and Regional Director.
Coordinate with referring provider as needed.
Participate in Guest’s discharge planning, collateral contact, and safety planning.
Provide emergency and relief coverage as necessary.
May represent agency and Program with community outreaches and presentations.
Prepare reports such as billing, physical plant reports, food and supplies order report, and service authorization report.
Ensure the safety and security of all program guests and staff by reporting damages and necessary upgrades in a timely manner and inform the Program Director of any concerns.
Ensure completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies order, fire drills, progress notes, follow-ups, supervisions, outreaches, chart reviews, and accurate documentation by appropriate staff members, ensuring the program is always audit ready.
Participate in team meetings to ensure guest’s safety planning, goal attainment, collateral contact, and discharge planning for each guest to ensure their wellness.
Be On-Call 24 hrs a day / 7 days a week.
Prepare weekly and monthly reports for the Program Director, including any problems, proposals for changes in policies, program design, guest reviews, and bed utilization reports.
Ensure daily operations are managed and staff workflow meets the Program’s requirements.
Secure full occupancy of the Supportive Crisis Stabilization Center to meet the LOS (Length of stay) requirements.
Complete staff timesheets weekly and approve vacation and time off requests, when needed.
Review policies bi-monthly to ensure program compliance.
Provide staff trainings and in-services as needed to promote job effectiveness and performance.