Assistant Program Director
About The Position
Encircle provides affirming programs, services, and community spaces for LGBTQ+ youth, young adults, and their families. Guided by our motto, No Sides, Only Love, we create welcoming environments where individuals of all backgrounds can find connection, support, and belonging. The Assistant Program Director plays a key leadership role in supporting the daily operations, programming, and community engagement efforts of an Encircle home. Working closely with the Program Director, this position helps create inclusive, affirming experiences for LGBTQ+ youth and families while ensuring programs run smoothly and effectively. The Assistant Program Director supervises volunteers and interns, supports community partnerships, helps maintain a welcoming and safe environment, and assists with administrative and operational responsibilities. This role also serves as the acting Program Director when needed.
Requirements
- Bachelor's degree (completed or in progress) in Psychology, Social Work, Sociology, Human Services, Education, or a related field.
- At least one year of experience working with youth, young adults, families, or community-based programs.
- Experience building positive relationships with diverse individuals and groups.
- Strong organizational, communication, and time-management skills.
- Ability to work independently while collaborating effectively with a team.
- Passionate about supporting LGBTQ+ youth and families.
- Skilled at building relationships and creating welcoming environments.
- Organized and able to manage multiple priorities.
- Comfortable navigating challenges with empathy, professionalism, and sound judgment.
- Adaptable, proactive, and solutions-oriented.
- Committed to diversity, equity, inclusion, and belonging.
Nice To Haves
- Experience working with LGBTQ+ youth and families.
- Experience supervising volunteers, interns, or staff.
- Familiarity with trauma-informed care, youth development, and community engagement practices.
- Experience coordinating programs, events, or community initiatives.
Responsibilities
- Support the planning, implementation, and evaluation of youth and family programs.
- Help ensure programs are inclusive, affirming, trauma-informed, and responsive to community needs.
- Monitor participation and guest engagement to support program growth and impact.
- Reinforce community guidelines and safety protocols.
- Recruit, onboard, train, and supervise volunteers and interns.
- Provide coaching, support, and accountability to volunteer team members.
- Foster a positive, mission-driven volunteer experience.
- Maintain accurate program documentation and reports.
- Support budgeting, supply management, scheduling, and administrative systems.
- Assist with incident reporting, communication, and project coordination.
- Ensure internal databases and tracking systems remain current and organized.
- Represent Encircle at community events and outreach opportunities.
- Support relationship-building with schools, community organizations, and local partners.
- Assist with initiatives that increase awareness of Encircle's programs and services.
- Help maintain a welcoming, clean, and inclusive environment for guests and visitors.
- Coordinate with facilities and operations teams to address maintenance needs.
- Ensure the home reflects Encircle's values, branding, and standards.
- Serve as acting Program Director when needed.
- Provide leadership and continuity during Program Director absences.
- Support team communication, problem-solving, and day-to-day decision-making.
Benefits
- medical/dental/vision
- employer paid life insurance
- paid holidays
- PTO
- paid sick
- 401k with up to 4% employer match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
