About The Position

The Assistant Principal of Operations (APO) manages campus operations for each IDEA site (two schools) and is responsible for achieving operational excellence across non-instructional areas, including front office management, student information systems, child nutrition, transportation, health services, business office, facility maintenance, new construction management, technology coordination, student recruitment and enrollment.

Requirements

  • Bachelor’s Degree Required
  • Experience managing and developing others to achieve ambitious results
  • Over 8 Direct Reports, including but not limited to: Receptionist SIS Coordinator Registrar Cafeteria Manager Transportation Manager Health Aide Business Clerk Facilities Manager

Nice To Haves

  • Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
  • Has demonstrated effective outcomes and results, and wants to be held accountable for them
  • Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
  • Works with urgency and purpose to drive student outcomes
  • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
  • Works through silos and forges strong cross-departmental relationships in order to achieve outcomes

Responsibilities

  • Responsible for ensuring top performers occupy every seat across all operations roles
  • Institutes operating mechanisms that facilitate the ongoing coaching and support of team members (check-ins, tactical meetings, regular observation and feedback sessions, high-quality talent review process and staff development cycle)
  • Leverages the APO Priorities Calendar; routinely assesses team members based on progress toward goals as well as principal and HQ feedback; prioritizes support accordingly
  • Develops and executes student recruitment efforts that target families with school-aged children immediately surrounding each school
  • Leads team to recruit new families with specific applicant goals per grade level--3:1 ratio (open grade levels) while ensuring applications are high quality and ultimately lead to enrollment
  • Ensures all new families are effectively onboarded and persist through their first year
  • Complies with all federal, state, and organizational student registration requirements throughout the enrollment process (i.e. transfers, testing, etc.)
  • Ensures new and existing families know and understand attendance expectations, with a particular emphasis on PreK and Kinder families
  • Manages team on the implementation of standardized accountability frameworks to ensure adherence to the outlined ADA policy at each school (i.e. escalation matrix, official attendance taking time, etc.)
  • Tracks data on a daily and cumulative basis and makes it visible to key stake-holders; identifies trends and course-corrects in a targeted way week-over-week
  • Implements best practices and leverages tracking mechanisms to positively impact ADA progress toward goals (PTGs)
  • Works with school lead teams to invest, motivate and implement ADA plans to achieve maximum impact
  • Complies with all federal and state ADA guidelines by performing regular and ongoing audits, staying abreast of changes in ADA policy and procedures, and effectively monitoring team members
  • Co-leads efforts with Academic Counselors to create an environment where students learn, thrive and have fun (school culture, praise and recognition, in and out of school events calendar, etc.)
  • Implements an ongoing monitoring system that reviews and addresses parent and student feedback, particularly as it relates to non-instructional services and support
  • Manages new family onboarding from the time a parent applies to IDEA through their first year in our schools
  • Ensures all Auxiliary support services provide best-in-class customer service while achieving operational efficiency and financial targets
  • Indirectly manages and provides day-to-day tactical oversight and support in the areas of Transportation, and Child Nutrition (CNP)
  • Directly manages and is responsible for coaching and mentoring of Certified Nurse’s Assistants (CNAs) and Facilities Managers
  • Responsible for managing all Beginning of Year (BOY) efforts with a specific focus on: 100% of positions filled, staff onboarded and in attendance at summer training, 3.5 average score on both the parent and staff BOY surveys, ≥90 score on BOY quality scorecard

Benefits

  • Comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children.
  • Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
  • Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
  • 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
  • Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development.
  • IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
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