Assistant Practice Manager - CV Surgery

UTHealth Houston•Houston, TX

1d•Onsite

About The Position

UTHealth Houston is seeking an experienced Assistant Practice Manager to support Cardiovascular Surgery practices across West Houston. This leadership role oversees daily clinic operations, partners closely with surgeons and clinical teams, and drives excellence in patient care, operational performance, and workflow efficiency. The Assistant Practice Manager will lead multidisciplinary staff, support surgical volume growth and provider productivity, and implement process improvements that enhance patient access, experience, and outcomes for complex cardiac and vascular populations.

Requirements

Excellent written and verbal communication skills.
Proficient with Microsoft Office.
Proficient with EMR (Athena and/or Epic ).
Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
Associate's Degree required
4 years of clinical management experience in an outpatient clinic required
Employees must permanently reside and work in the State of Texas.

Nice To Haves

Basic Life Support (BLS) by American Heart Association (AHA) preferred
EPIC Certification by EPIC preferred
May substitute required education with equivalent years of experience beyond the minimum experience requirement.
May substitute required experience with equivalent years of education beyond the minimum education requirement.

Responsibilities

Performs responsibilities in a manner that promotes the delivery of high quality patient care and exceptional customer service to patients, their families, referring physicians, vendors, the public, and other departments within the institution as needed for the clinic.
Maintains confidentiality per HIPAA guidelines in regard to patient information.
Assists with the development of priorities, goals, action plans, and scheduling processes to ensure appropriate number and skill mix of staff.
Assists with the establishment of the care philosophy, scope of practice and implements appropriate standards of care and practice.
Assists with communication and problem solving for department; serves on committees; serves as a liaison between medical staff and ancillary departments.
Assists in the monitoring of departmental activities and records to facilitate adherence to regulatory requirements; assists with the evaluation of care outcomes and processes making recommendations for actions plans for improvement; assists with the development and implementation of practice standards, service standards, and patient satisfaction.
Oversees compliance of staff to infection control/environmental safety practices and mandatory education requirements. Assists with oversight of all clinic facilities and equipment management which includes maintaining a clean safe environment for clinical inspections by regulatory agencies and coordinating building maintenance needs.
Performs other duties as assigned.
Assists with the selection, orientation, supervision, and evaluation of clinic staff.
Collaborates with staff to identify educational needs and arranges in-service and staff development opportunities related to front and back office duties, billing and revenue cycle practices.
Serves as a resource person while assisting with development, interpretation, and implementation of policies and procedures; assists with the planning, preparation, utilization, evaluation, and monitoring of budgets.
Makes recommendations to increase clinic volume/productivity, clinic efficiency, decrease costs, or improve daily operations.
Assists with management of Human Resources activities of department in regards to: recruiting and selection, hiring and terminations, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
Ensures accurate submission of time and leave requests, and verifies monthly payroll statements reflect submitted and approved time.
Produce all reports, manuals, and agendas, correspondence as directed by physicians and department administration on clinic volume, expense, patient throughput, and profitability.
Performs other duties as assigned.

Benefits

100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Build your future with our awesome retirement/pension plan!
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care