Assistant Practice Manager

Willamette Dental • Portland, OR

1d

About The Position

The Assistant Practice Manager assists with the supervision and day-to-day operation of a large dental office or several smaller offices. The role supports efficient office operations, personnel scheduling, and the coordination of office activities to optimize dental patient appointments and care. The position works under general supervision and reports to the Director of Operations.

The role may involve exposure to protected health information (PHI), which must be handled in accordance with HIPAA. The job description provides a general overview and is not an all-inclusive list of duties and responsibilities.

Requirements

• Bachelor’s degree, preferably in healthcare administration, and either two years of company experience or three years of experience working in a medical or dental office; or an equivalent combination of education and experience that enables performance of the essential functions.
• Ability to perform the essential functions of the position.

Nice To Haves

• Master’s degree in business or healthcare administration.

Responsibilities

• Assist in supervising dental office activities to support efficient and effective patient care.
• Ensure corporate policies and procedures are implemented and followed.
• Support cost-effective office operations.
• Arrange staff coverage when the Practice Manager is absent.
• Assist in maintaining a safe work environment and ensuring safety procedures are followed.
• Ensure compliance with infection-control requirements and other regulations.
• Help maintain doctor and hygiene schedules to optimize patient flow.
• Assist with the receipt and distribution of patient records.
• Assist in monitoring the office budget, ordering office and dental supplies, and controlling inventory.
• Assist in responding to patient concerns and issues.
• Assist in monitoring patient account adjustments and updating account information.
• Perform Care Advocate duties when needed.
• Ensure legal requirements are followed, including HIPAA and FDA requirements.
• Provide input for performance reviews.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Tuition reimbursement
• Flexible spending accounts
• 401(k) retirement plan with 5% match
• Accidental death and dismemberment insurance
• Life insurance
• Voluntary disability insurance
• Commuter benefits
• Two complimentary pairs of Fig scrubs for clinical roles
• Employee assistance program
• At least 120 hours of PTO per employment year for eligible employees
• Seven paid holidays annually
• Incentive pay in accordance with the Company’s plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager