Assistant Portfolio Manager

Resicap Payroll, LLC • Atlanta, GA

6d • Onsite

About The Position

ResiHome is the property management division of RESICAP, a leading solution for institutional owners of single-family homes. We are known for our innovative, adaptable, and energetic culture. This role oversees property and team management functions in a designated market. You will be interacting and building relationships with our Residents, ensuring they are delighted with first-class customer service from day 1. This is a field-based role.

Requirements

• Minimum of two (2) years of administrative experience in Property Management or related field
• Ability to deal effectively with diverse situations
• Proficient with technology utilizing Microsoft office suite including Microsoft Excel, Word, as well as the Google Suite
• Positive attitude with a commitment to excellence and achieving goals
• Must be a team player, reliable and organized.
• Must be professional energetic and positive.
• Must have excellent verbal and written communication skills.
• Aptitude for managing multiple daily tasks and longer-term strategic projects; capable of prioritizing and meeting timelines set by management

Nice To Haves

• Active real estate license in the state of placement is preferred.
• Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)

Responsibilities

• Handle resident issues/concerns, including maintenance issues, to ensure Resident satisfaction
• Maximize revenue, minimize expenses, maximize resident experience, and achieve financial goals for homes in the assigned market
• Resolve past-due balances for assigned Residents
• Achieve the highest level of annual renewals and rent escalation as possible
• Follows all terms of Fair Housing, the Fair Credit Reporting Act, the American with Disabilities Act, and any other pertinent laws
• Provide outstanding customer service by attending resident move-in/move-out needs and responding to requests in a professional and timely manner; handling in-field duties as necessary
• Coordinating with the compliance team involving HOA/Code enforcement communications
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree