Assistant Personal Training Manager

Excel Fitness•Frisco, TX

15h•Onsite

About The Position

The Assistant Personal Training Manager (APTM) leads and supports a team of Personal Trainers while maintaining a strong focus on DYOP (Design Your Own Program) and personal production. The APTM is responsible for driving weekend training and sales performance and for setting up DYOP activity early in the week so the Personal Training Manager and Personal Trainers start Monday–Wednesday with full calendars. This role is a hybrid of leadership and hands-on personal training, ensuring high-quality member experience and strong revenue results.

Requirements

Must be at least 18 years of age.
High School diploma or equivalent required; Associate’s degree preferred. Equivalent related work experience or a combination of experience and education may be considered in lieu of an Associate’s degree.
Must maintain an active Personal Training Certification (NCCA-accredited) or a Bachelor’s degree in exercise science or kinesiology.
CPR/AED certification required (or completion within first 30 days of employment).
Strong leadership, communication, and customer service skills, with the ability to inspire and support a team.
Minimum of 1 year of experience in personal training, group fitness, or fitness leadership; previous supervisory experience is a plus.
Basic computer skills and proficiency in Microsoft Office; familiarity with DataTrak and other related applications.
Familiarity with Excel Fitness mission, values, and culture, as well as Planet Fitness brand and operational requirements.
Demonstrated ability to run effective DYOP and small group-style sessions, and to convert these into ongoing training.
Team-oriented, motivated, well-organized, and able to think critically and solve problems proactively.
Ability to handle sensitive and confidential information.

Nice To Haves

Previous supervisory experience is a plus.

Responsibilities

Support the PTM in leading Personal Trainers (PTs) at the assigned location, helping implement strategies to attract and retain members.
Fill in (or ensure appropriate coverage) for PTs when they are unavailable to work as scheduled.
Model Excel Fitness and Planet Fitness standards on the floor, including member engagement, Judgment Free Zone behavior, and session quality.
Personally deliver a consistent weekly volume of DYOP sessions, with emphasis on weekend days to drive new PT sales.
Proactively schedule and set up DYOPs for the PTM and all PTs Monday–Wednesday, ensuring each trainer starts the week with a full consult pipeline.
Conduct on-floor interactions, orientations, and follow-ups to convert members into DYOPs and training packages.
Maintain an active personal training client schedule to drive revenue and lead by example in session quality and retention.
Track personal Personal Training Service Revenue (PTSR) and DYOP conversion results and participate in weekly huddles with PTM to review performance.
Ensure all fitness programming and DYOP sessions align with the club’s vision and enhance the member experience.
Serve as a point of contact for member feedback related to training; help resolve concerns and retain members in coaching programs.
Assist in designing and promoting fitness challenges, workshops, and special events that support PT and DYOP sales.
Maintain accurate documentation of client sessions, billing, and progress tracking in required systems (e.g., DataTrak, Trainerize, DotFit).
Ensure compliance with company policies, safety procedures, and operational guidelines in all PT and DYOP activities.
Assist in keeping training areas organized, clean, and stocked with necessary equipment and materials for DYOPs and training sessions.
Support the PTM in overseeing daily fitness operations, including PT and DYOP schedule coverage and basic staff performance follow-up.
Help the PTM monitor key metrics such as PTSR, DYOP volume and conversion, and member satisfaction.
Maintain a high level of facility cleanliness, safety, and compliance with health regulations within the training areas.
Supports the PTM in guiding and developing the Personal Trainer team, helping ensure trainers meet service, DYOP, and revenue expectations.
Helps reinforce Excel values, principles, and club performance metrics through daily coaching and example.