About The Position

The Assistant Patient Care Manager (APCM) at UChicago Medicine Ingalls Memorial Hospital works in the Med/Surg Oncology unit. This is a 100% onsite position requiring the individual to be based in the greater Chicagoland area. Under the direction of the Unit Director/Manager, the APCM leads specific shifts and is responsible for clinical practice, potentially including 24-hour accountability. Key duties involve supporting care coordination, facilitating patient needs, providing direction and counseling to unit staff, and serving as a public relations representative for patients and their families. The APCM is expected to uphold the philosophy, mission, and vision of Ingalls Memorial Hospital, demonstrating behavior consistent with the organization's core values and service standards.

Requirements

  • Graduation from an accredited school of nursing with a Bachelor of Science in Nursing (BSN) is required
  • Must hold a current RN Licensure State of Illinois Department of Professional Regulation or valid temporary permit to practice nursing in the State of Illinois
  • Active BLS certification from the American Heart Association (AHA)
  • 3-5 years of experience in RN specialty area

Nice To Haves

  • Prior leadership experience

Responsibilities

  • Adherent to all hospital policies, procedures and standards of care
  • Observe and adhere to all corporate compliance requirements and communicate issues as they arise to the appropriate party as identified in the Corporate Compliance Plan
  • Participate in budget preparation and assist in monitoring financial performance
  • Demonstrate cost effectiveness in meeting unit and patient care needs
  • Demonstrates a positive, supportive attitude to physicians, patients, families and other personnel consistently
  • Displays patience and tact when dealing with patients' families and other health professionals
  • Collaborate with physicians to clarify the patient’s plan of care as needed to support the patient and primary caregiver
  • Demonstrate clinical expertise and practice in unit’s specialty through active participation as well as verbal instruction
  • Provide leadership and support staff in facilitating patient care coordination
  • Adhere to and participate in regulatory compliance
  • Assures performance improvement data collection is completed in a timely manner
  • Assist unit leader in achieving unit goals
  • Successful completion of annual competencies
  • Round on patients and employees daily
  • Investigate and resolve issues related to customers and communicate outcomes to unit leaders
  • Demonstrate excellent communications with all stakeholders
  • Follow service standards through leadership by example
  • Participates and provides feedback in staff selection and hiring
  • Serves as a mentor and coach for staff
  • Responsible for evaluation of staff performance and provision of coaching feedback in a timely manner
  • Serves as a liaison in facilitating staff RN and physician relationships
  • Ensure daily assignments are completed and appropriate
  • Ensures effective on-boarding and/or preceptorship of staff
  • Maintain effective interpersonal, interdisciplinary relationships that exude professional conduct
  • Commitment to professional growth and competence
  • Willingness to assume and participate in additional projects and assignments
  • Participation in leadership meetings
  • Maintain responsibility for attendance and punctuality

Benefits

  • Eligible for a Sign-on Bonus up to $15,000

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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