Assistant Patient Care Manager, PICU, Full-Time, Nights
About The Position
Be a part of a world-class academic healthcare system, UChicago Medicine, as our Assistant Patient Care Manager for the PICU Department. In this role, you will be responsible for overseeing the operations of Comer 6 on your respective shift and directing the delivery of quality, patient-centered care, in a financially responsible matter. UChicago Medicine Comer Children's Hospital located in Hyde Park, is a state-of-the-art 172-bed hospital dedicated to caring for infants, children, teens and young adults. Offering a range of services from general care to groundbreaking treatments for the most complex medical conditions, Comer Children's is home to the only Level 1 pediatric trauma center on Chicago's South Side. The Pediatric Intensive Care Unit (PICU) at Comer Children’s Hospital at the University of Chicago is a state-of-the-art facility, with 20 general PICU beds and 10 beds designated for cardiac intensive care patients. The PICU team directs the care of these critically ill children together with consulting services from across the hospital, including both medical and surgical subspecialties (pediatric surgery, cardiac surgery, trauma surgery, ENT, orthopedic surgery, neurosurgery, plastic surgery). The Assistant Patient Care Manager (APCM) will be accountable for overseeing the patient flow and operations during their designated shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. This is in collaboration with and under the supervision of the Patient Care Manager (PCM). In the absence of the PCM, the APCM assumes responsibility for the unit. APCM supports PCM with 24/7 coverage of the unit.
Requirements
- Bachelor’s degree in nursing (BSN) from an approved school of nursing
- Charge nurse experience with demonstrated leadership skills required and/or equivalent experience
- Current Illinois RN license
- Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments
Nice To Haves
- Master’s degree in Nursing (MSN)
- Pediatric Experience as a Registered Nurse
- Specialty certifications
- Experience working at an academic medical center and in a unionized environment
- Demonstrates a working knowledge of collective bargaining agreements
Responsibilities
- Assists & collaborates with the PCMs in supporting changes, new and existing programs with staff input and feedback
- Aides in development of goals that are consistent with department goals and Hospitals’ mission
- Assists & collaborates in utilizing appropriate resources and departments to facilitate operations
- Identifies issues, presents strategies and acts as a change agent to resolve patient care issues
- Provides clinical expertise and resources for unit
- Rounds, assesses, and addresses customer and patient satisfaction
- Oversees performance management, staff development, and staff retention
- Participates in the Quality Improvement (QI) processes by assisting in identifying issues to be examined, collects and analyzes data, and reports to QI committee and staff
- Evaluates and addresses staffing needs and participates in the interview and selection process of staff
- Monitors a budget and maximizes care efficiency and throughput
- Active participation in committee work and task force assignments on as needed basis
Benefits
- Compensation & Benefits Overview
- Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
