The Assistant Patient Care Manager (APCM) will be responsible and accountable for overseeing the operations and patient flow of a designated Care Center on their respective shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. This is in collaboration with and under the supervision of the Patient Care Manager (PCM). In the absence of the PCM, the APCM assumes responsibility for the unit. APCM supports PCM with 24/7 coverage of the unit. Excellent interpersonal communication skills are needed to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments. Specialty certifications preferred. Assists & collaborates with the PCMs in supporting changes, new and existing programs with staff input and feedback. Assist in development of goals that are consistent with department goals and Hospitals’ mission. Assists & collaborates in utilizing appropriate resources and departments to facilitate operations. Active participation in committee work and task force assignments on as needed bases. Identifies issues, presents strategies and acts as a change agent to resolve patient care issues.
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Job Type
Full-time
Career Level
Mid Level