Assistant Patient Care Director

Hospital for Special Surgery•New York, NY

2d•Onsite

About The Position

The Assistant Patient Care Director (or Assistant Manager, Clinical Services, or Assistant Nurse Manager) will support the oversight of the clinical and operational functions of the patients and staff in the operating rooms. The Assistant Patient Care Director will be a change facilitator. Responsibilities include working with the Patient Care Director, Medical and Surgical teams and Professional Development (PD) team to set goals and objectives in accordance with HSS strategic initiatives, as well as planning, organizing, and monitoring unit activities. The Assistant PCD will partner with the Patient Care Director with the fiscal responsibility for the unit, facilitating efficient and cost-effective daily operations. The Assistant PCD will assist with the management and evaluation of unit and staff performance while establishing an environment where both staff and patients are able to reach their full potential. They will coordinate and lead unit activities to assure optimal and appropriate care for patients, consistent with the philosophy and goals of the Nursing Department and Hospital for Special Surgery. They will collaborate with the Patient Care Director, Frontline staff and the Interdisciplinary Team to promote the highest standards of care and safety as is critical to the mission of HSS.

Requirements

Bachelors Nursing / BSN Required
Masters (must be currently enrolled in Masters program)
Registered Nurse NYS License
AHA BLS
Certification in CNOR or Orthopedics recognized by ANCC
Excellent verbal and written communication skills
Strong customer service orientation
Strong clinical knowledge and experience

Responsibilities

Collaborate with PCD to facilitate staff orientation, development and clinical competencies
Assist with orientation coordination for new hires and training
Serves as a resource to coordinate clinical activities to ensure the highest level of patient care, incorporating patient safety, interdisciplinary communication, patient and staff satisfaction, and resource utilization
Facilitate staff involvement in hospital wide committees.
Review policies and procedures to support clinical practices
Collaborates with the team to coordinate the plan of care for all complex patients
Active engagement, council membership
Complete/ Monitor NDNQI Audits in collaboration with Clinicians
Complete/ Monitor Nursing Tracer and Environmental Tracer unit audits
Support all clinical operations of the unit as needed such as Charge nurse, clinical assignments as needed.
Utilizes performance improvement model (Plan-Do-Study-Act) to improve patient outcomes
Work as a leader, with clinical staff on unit projects (1 per year)
Facilitate coordination and collaboration between all units to improve patient and staff experience as well as improve workflow processes
Partners with the Patient Care Directors regarding clinical practice, staff communication, time utilization, change facilitation and staff assignments
Developing quality management and performance improvement activities
Address areas of weakness and develop plans for improvement
Partner’s with the Patient Care Director for performance management and evaluations
Partner with Patient Care Director in implementing operational policies and procedures to ensure operational efficiency
Understand Magnet nursing principles and culture; drive Magnet initiatives
Employee Rounding
Supports/ Coordinates with all levels of the leadership team to support staffing for all areas
Maintain cultural and diversity appreciation when interacting with patients and their families, visitors, and co-workers
Work collaboratively with interdisciplinary teams to improve workflow and enhance patient experience
Cover Patient Care Directors in their absence
Cover Nursing Coordinator role if needed