Assistant Parking Operations Manager

Propark Mobility • Houston, TX

7d • $38,000 - $45,000 • Onsite

About The Position

This position assists with providing strategic leadership and direction for the on-site parking facilities by maintaining day-to-day operations while ensuring the highest levels of customer service and parking revenue generation. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset. Progressive supervisory experience with front-line team oversight and some experience with scheduling and payroll is a plus. A Bachelor’s degree with a concentration in business is helpful but not required.

Requirements

• Management experience in the Parking, Customer Service, and/or Hospitality Industries.
• Progressive supervisory experience with front-line team oversight
• Organized, honest and thoughtful.
• Trustworthy, loyal and dependable.
• Self-sufficient, resourceful and decisive.
• See a challenge as an opportunity and are looking for a position with a chance for growth.
• Flexible schedule meaning that the position may require working weekends and holidays.
• Impeccable conversational and written communication skills.
• Exceptional way with people and you bring extraordinary results.

Nice To Haves

• Previous parking industry experience
• Hospitality focus
• Some experience with scheduling and payroll
• Bachelor’s degree with a concentration in business

Responsibilities

• Provide for the administration of all activities related to the physical operation of the parking garage including cleaning, repair, equipment maintenance and security in order to maintain a first class operation at all times.
• Assist with management of the day-to-day fiscal activities of the garages including the on-site bookkeeping, accounts receivable, and budget management in an accurate and timely manner. Responsibilities include developing budgets for parking accounts and explaining variances for monthly, quarterly reports and annual plans.
• Assist with management of all aspects of the lessee’s parking including rent roll maintenance, contract files, lease provision compliance, maintaining an accurate account of all monthly parkers, timely follow up on late or missing payments, managing approved user database, proximity card activation and distribution, etc.
• Supervise the timely and accurate completion of daily reports as they relate to the parking operation. This includes daily reconciliation of cashier revenue, on-site parking validations, pay-on-foot payment machine, pay-on-entry handheld systems, and automated parking exit stations.
• Sustain a culture of quality customer service aimed at providing a positive entry to exit experience for all guests visiting the facilities.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation (FT Employees)
• Extra day-off on your birthday!! (FT Employees)
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)
• Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree