Assistant Park Store Manager, Retail Park Store in Carlsbad, NM

WESTERN NATIONAL PARKS ASSOCIATIONCarlsbad, NM
$23 - $27Onsite

About The Position

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full Time, Assistant Retail Store Manager who will assist daily retail operations of Carlsbad Caverns National Park in Carlsbad, New Mexico. The park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at 71 national park units across 12 western states. Our retail operations team is looking for passionate team members who will support all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting general store operations, you will be responsible for maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you!

Requirements

  • High School diploma or GED required.
  • Valid REAL ID driver’s license.
  • Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
  • Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
  • Planning, organization, analyzation, problem solving, multitasking, and communication.
  • Knowledge of applicable Federal and state laws, and professional business standards.
  • Ability to pass NPS background check to meet mandatory security clearance requirements, as well as pass Western National Park ‘s independent employment background screening that may include, but is not limited to, employment, education, criminal, SSN verification and, professional references as part of its hiring requirements.

Nice To Haves

  • Prior retail and POS System experience
  • Prior supervisory experience

Responsibilities

  • Support the management of all day-to-day retail store operations.
  • Provide excellent visitor and customer service.
  • Manage store inventory levels, facilities, and other assets.
  • Responsible for clean and effective merchandising of products.
  • Help train, lead, and retain staff.
  • Monitor and help drive store initiatives to reach financial goals.
  • Conduct physical inventory cycle and year-end counts to ensure accurate inventory.
  • Analyze and provide recommendations on store profit and loss statements and budgets.
  • Collaborate with NPS and WNP Home Office staff to develop educational retail sales products that engage visitors.
  • Conduct daily, weekly, and monthly sales monitoring and reporting.
  • Supervise volunteer and WNP staff members.
  • Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.

Benefits

  • Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA
  • PPO Dental
  • Vision
  • Flex Medical Savings Plan
  • Dependent Care Savings Plan
  • Optional Voluntary Term Life
  • 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
  • Short- & Long-Term Disability
  • a $50,000 Employee Group Life policy
  • EAP
  • Health & Wellness resources
  • Eleven paid holidays
  • additional paid personal day
  • accrued paid vacation
  • sick time
  • 15% Discount on employee purchases in-store.
  • Employee Referral Bonuses
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