Assistant Packing Manager

Four Seasons Family of Companies•Ephrata, PA

1d•Onsite

About The Position

The 2nd Shift Assistant Operations Manager is responsible for overseeing and coordinating second shift operations across High Pressure Processing (HPP), Packing Operations, and Warehouse functions. This position provides leadership, direction, and operational support to ensure production goals, food safety standards, quality expectations, customer requirements, and warehouse execution are achieved safely and efficiently. This role combines leadership, production management, warehouse coordination, customer service, and continuous improvement responsibilities to support overall operational excellence and drive high performance throughout the facility.

Requirements

High School Diploma or GED required.
Minimum 3 years of experience in food production, warehouse operations, packing operations, or HPP operations.
Minimum 2 years of leadership or supervisory experience.
Knowledge of food safety, HACCP, GMPs, and warehouse operations.
Strong leadership, organizational, and problem-solving skills.
Strong communication and interpersonal skills.
Experience with warehouse management systems, RF scanning, and production reporting systems.
Ability to effectively prioritize work and manage multiple operational areas simultaneously.
Ability to stand, walk, bend, and move throughout the shift in a fast-paced production environment.
Ability to lift up to 65 lbs.
Ability to work in refrigerated and variable temperature environments.
Ability to operate powered industrial equipment safely.
Ability to work evenings, weekends, overtime, and flexible schedules as operational needs require.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Experience in perishable food manufacturing or produce operations preferred.
Bilingual English/Spanish skills preferred.

Responsibilities

Oversee daily second shift operations across HPP, Packing, and Warehouse departments.
Allocate manpower and adjust staffing levels to maximize labor efficiency and meet production deadlines.
Lead, coach, mentor, and develop Leads, HPP Operators, Packers, Material Handlers, and support associates.
Hold teams accountable for productivity, quality, safety, attendance, and performance standards.
Ensure smooth communication and coordination between Production, Warehouse, Quality Control, Transportation, Maintenance, and Food Safety teams.
Fill in for Operations leadership when needed.
Oversee all HPP processes including product staging, basket loading/unloading, HPP cycle execution, lot control, inventory accuracy, and sanitation.
Ensure HPP cycle records, corrective actions, and production documentation are completed accurately and on time.
Partner with Maintenance and Food Safety teams on machine checks, troubleshooting, preventive maintenance, and compliance activities.
Ensure customer specifications, SOPs, and CCP requirements are consistently followed.
Monitor packing floor operations to ensure proper quality, labeling, packaging accuracy, and productivity.
Ensure customer specifications and labeling requirements are met.
Track and monitor job performance, labor efficiency, throughput, and operational results.
Support training and development initiatives for production associates and line leads.
Lead continuous improvement efforts related to labor efficiency, workflow, ergonomics, throughput, quality, and waste reduction.
Oversee warehouse execution including receiving, replenishment, product staging, inventory movement, trailer loading/unloading, order picking, and breakdowns.
Ensure proper use of warehouse management systems, RF scanners, and Vocollect systems.
Support inventory accuracy and warehouse organization initiatives.
Ensure safe operation of forklifts, pallet jacks, center riders, pacers, and related equipment.
Ensure compliance with all food safety, GMP, HACCP, HPP CCP, sanitation, and quality requirements.
Promote and enforce a strong food-safety-first culture.
Ensure associates follow all company safety policies and procedures.
Maintain clean, organized, and audit-ready work areas.
Support corrective action investigations and implementation when deviations occur.
Model company values through professionalism, communication, accountability, and integrity.
Foster a respectful, inclusive, and high-performance work environment.
Build strong working relationships with internal departments and external customer partners.
Promote associate engagement, teamwork, and operational ownership.