ASSISTANT OPERATIONS SUPERVISOR - MIDDLESEX, NJ

Compass Group•Middlesex, NJ

3d•$25 - $28•Onsite

About The Position

The Assistant Operations Supervisor supports the Hospitality Manager in overseeing daily Amazon pantry operations, ensuring exceptional customer service, food safety, cleanliness, organization, and operational efficiency. This position provides direct supervision to Food Transporters and Pantry Coordinators while assisting with staffing, inventory, product distribution, and service execution.

Requirements

Strong leadership, coaching, and team-building skills.
Excellent customer service and hospitality skills.
Strong organizational, communication, and time-management abilities.
Ability to prioritize multiple tasks in a fast-paced environment.
Knowledge of food safety, sanitation, and proper food handling practices.
Experience with inventory management and product replenishment.
Professional demeanor and strong problem-solving skills.
Basic computer and timekeeping system knowledge.
ServSafe certification or ability to obtain certification.
Valid driver's license if required for the position.
High School Diploma or equivalent required.
Minimum two years of experience in hospitality, food service, café, restaurant, catering, or customer service operations.

Nice To Haves

Previous supervisory or team lead experience preferred.
Experience supporting café, pantry, food transportation, or similar hospitality operations preferred.

Responsibilities

Support the daily operation of the Amazon pantry program.
Supervise and support Food Transporters, Pantry Coordinators, and other assigned associates.
Coordinate daily workflow, product replenishment, and service execution.
Assist with staffing, scheduling, and coverage for call-outs or operational changes.
Train and onboard associates on job responsibilities, customer service standards, food safety, and company procedures.
Monitor café, pantry, storage, and service areas to ensure cleanliness, organization, and presentation standards.
Ensure compliance with food safety, sanitation, temperature control, labeling, storage, and product rotation requirements.
Monitor inventory levels and communicate supply needs to management.
Ensure timely product deliveries and adherence to transportation and handling procedures.
Maintain pantry standards, including stocking, cleanliness, organization, and par levels.
Assist with timekeeping and payroll-related tasks.
Maintain compliance with company policies, client requirements, and safety standards.
Address and escalate operational, safety, equipment, or service concerns as needed.
Build positive relationships with associates, customers, and client contacts.
Perform other duties as assigned.