Assistant Operations Manager

EXOS • San Diego, CA

6d

About The Position

We're looking for an Assistant Operations Manager to join the Exos team! As our new Assistant Operations Manager, you will develop, coordinate, manage and maintain the day-to-day operations of all programs. You will be responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program. You will also assist in the management and implementation of internal and external systems and vendors, and assist in the integration with the clients’ vendors as part of a global strategy. You will manage and be the point of escalation for the Client Services Center and Membership Services Representative, and provide proactive identification of problems, inefficiencies and subsequent solution planning. You will manage the membership and security access system and all related business processes, and collaborate with tenant and partner POC's on enrollment and routine auditing projects. A desire to be successful and work as part of a team is essential. Other tasks may be assigned.

Requirements

• Bachelor’s degree in Health and Wellness, Business, or related field
• Minimum of two years of experience in corporate wellness, total population health or program management experience
• Proficiency in program development, implementation and ongoing management
• Ability to work both independently and as part of a team with innovation, collaboration and initiative
• Detail focused, able to work under pressure and prioritize multiple tasks
• Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems
• Excellent organizational and time-management skills

Nice To Haves

• Limited travel (5-15%) required

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs
• Be responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program
• Assist in the management and implementation of internal and external systems and vendors
• Assist in the integration with the clients’ vendors as part of a global strategy
• Manage and be the point of escalation for the Client Services Center and Membership Services Representative
• Provide proactive identification of problems, inefficiencies and subsequent solution planning
• Manage membership and security access system and all related business processes
• Collaborate with tenant and partner POC's on enrolment and routine auditing projects
• Desire to be successful and work as part of a team
• Other tasks as assigned

Benefits

• health insurance
• life and disability benefits
• 401(k) plan
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level