Assistant Operations Manager - New Berlin
About The Position
The Assistant Operations Manager assists in managing location-specific operations in support of Viking Electric’s standardized processes. The role has direct managerial oversight of Drivers, Inventory Specialists, and Receiving associates and supports the Operations Manager with safety, workforce, receiving, shipping, project material management, facility, delivery, counter sales, inventory, and asset management. The position helps provide a positive customer experience and accurate order fulfillment within established annual budget constraints, while maintaining operational KPIs within established quality metrics. The role is based in New Berlin, Wisconsin, with a 5:30 a.m. start, Monday through Friday. Viking Electric is part of Sonepar, a global electrical distributor, and offers a supportive culture and opportunities for career growth.
Requirements
- At least 2 years of experience in an operations, logistics, or distribution environment.
- Knowledge of progressive distribution and warehousing processes, methods, and procedures.
- Experience with or knowledge of warehouse equipment and machines.
- Knowledge of, or ability to learn and enforce, DOT rules and regulations.
Nice To Haves
- Supervisory experience.
- Sales or counter experience.
- Knowledge of Viking Electric systems, processes, products, and markets.
Responsibilities
- Assist with workforce management, including recruitment, development, retention, and performance management of assigned operations associates.
- Assist in daily management of location operations, including productivity, workflow, staffing, inventory, fleet, and customer service levels.
- Provide a safe working environment through compliance with, education about, and reinforcement of Viking Electric policies and procedures.
- Collaborate with Sales, Purchasing, Human Resources, and Corporate Operations to provide a consistent, responsive, innovative, and profitable customer service model aligned with corporate operations standards.
- Help continually improve quality standards in service, business processes, inventory control, and loss control.
- Assist with oversight of the building, grounds, Viking Electric assets, facility services, operational services, and fleet in collaboration with corporate resources.
- Provide monthly oversight of the annual operating expense budget and operational KPIs.
Benefits
- Healthcare plans
- Dental and vision coverage
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Tuition reimbursement
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
- Employee resource groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
