Assistant Operations Manager

U S National Whitewater CenterCharlotte, NC
Onsite

About The Position

The Assistant Operations Manager at the Whitewater Center will aid in the oversight of daily operations for multiple business units. This position is an onsite, full-time, benefits-eligible role that reports directly to the Operations Manager.

Requirements

  • Bachelor’s degree in management, Business, Hospitality, Outdoor Recreation or equivalent.
  • 3+ years of experience in management and/or leadership.
  • Ability to think critically, be proactive and be a self-starter.
  • Excellent Microsoft Office skills.
  • Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Responsibilities

  • Support Operations Manager in day-to-day operations.
  • Lead, motivate and support a large team within a high volume and demanding environment.
  • Aid in the development, implementation, and maintenance of quality assurance and safety protocols.
  • Utilize keys tools and metrics to measure team results and hold the team accountable to established goals and objectives.
  • Be a key leader in the planning and execution of existing and new programming.
  • Other duties as assigned.

Benefits

  • Access to Whitewater Center's pass activities
  • Staff discount program and pro deals
  • Health, Dental, Vision, FSA
  • 401K
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