Assistant Operations Manager

APM Terminals•Elizabeth, NJ

2d•Hybrid

About The Position

APM Terminals is looking for an Assistant Manager, Operations who will play a central role in delivering safe, efficient, and customer-focused terminal operations. This leader will manage ILA vessel gangs, stevedoring teams, and labor allocation across the terminal with the goal of maintaining a safe working environment, reducing turn-time, and ensuring high-quality service for every customer calling the port. This position is ideal for someone who is both people-oriented and operationally strong—someone who enjoys solving problems in real time, adapting to shifting priorities, and collaborating closely with both union labor and terminal leadership. The Assistant Manager, Operations contributes directly to vessel productivity, yard efficiency, labor utilization, and the overall service outcomes that define the terminal’s performance.

Requirements

A high school diploma/GED (college degree preferred)
Experience working in a fast-paced environment and navigating challenging work relationships
Strong communication skills and a calm, solutions-oriented approach
Proficiency in Microsoft Word, Excel, and Outlook
A valid driver’s license (or ability to obtain one)
A TWIC card (or ability to obtain one)
A self-starter mindset, strong problem-solving skills, and the ability to adapt quickly to changing priorities
A collaborative, growth-oriented approach to teamwork
Must be authorized to work for any employer in the U.S.

Nice To Haves

College degree

Responsibilities

Oversee daily labor and stevedoring activities to ensure work is completed safely, accurately, and in compliance with operational plans.
Direct Foremen and Chief Supervisors to manage their teams effectively, set clear expectations, and support the safe execution of all vessel and yard activities.
Determine required labor for each shift, order additional labor when needed, and ensure accurate payroll records by monitoring arrival times, hours worked, and overtime approval.
Support equipment allocation and operational planning, including grounding operations, chassis management, and optimizing yard space to improve flow and vessel productivity.
Reallocate labor and machinery as business needs evolve—redirecting gangs, shifting Transtainers, assigning gate clerks, or adjusting operating units across import, export, rail, and breakbulk activities.
Play an active role in enforcing safety and performance standards.
Support disciplinary processes in accordance with the CBA—coaching where possible, correcting when necessary, and removing individuals from work if safety is at risk.
Create and execute operating plans, make strategic decisions to enhance efficiency, and respond quickly to operational challenges.