Assistant Operations Manager - Front Desk
About The Position
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join our amazing team at Hyatt Regency Morristown which is situated in the heart of downtown Morristown's historical district near George Washington's Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-State area. The Assistant Operations Manager will be responsible for enhancing our guest experience at the Front Desk by checking guests in and out, addressing any guest situations brought to the front desk. The position will have exposure to the housekeeping department and F&B areas of the hotel to assist with the overall operations within the hotel. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Requirements
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Ability to work a flexible schedule (including weekends/holidays/overnight)
Nice To Haves
- Minimum of one year previous front office supervisory experience preferred
Responsibilities
- enhancing our guest experience at the Front Desk by checking guests in and out
- addressing any guest situations brought to the front desk
- exposure to the housekeeping department and F&B areas of the hotel to assist with the overall operations within the hotel
Benefits
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Medical insurance benefits for you and your dependents 30 days after joining
- Tuition Reimbursement and 401K/Employee Stock Purchasing Plan
- Free parking/ free meal
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
