Assistant Operations Manager- Environmental Services

ASM Global•Detroit, MI

3d•Onsite

About The Position

The Assistant Operations Manager – Environmental Services supports the Operations Manager in overseeing the daily operations of the Environmental Services department. This role assists in establishing and implementing departmental objectives, managing personnel, maintaining service standards, and ensuring operational efficiency throughout Huntington Place. The Assistant Operations Manager plays a key role in workforce planning, training, budgeting, inventory management, vendor relations, and maintaining a safe, clean, and welcoming environment for guests, clients, and employees. This position requires a collaborative leader who can effectively manage multiple priorities while supporting a unionized workforce in a fast-paced event environment.

Requirements

High school diploma or equivalent required.
Minimum three (3) years of experience supervising or managing personnel.
Strong computer proficiency and experience with Microsoft Office, payroll systems, inventory management systems, etc.
Ability to manage multiple projects and priorities simultaneously.
Ability to understand and administer union contracts and guidelines.
Demonstrated initiative, leadership, and accountability.
Strong problem-solving and decision-making abilities.
Knowledge of Environmental Services methods, equipment, tools, materials, and procedures.
Understanding of applicable safety regulations, workplace standards, and operational best practices.
Ability to communicate effectively with employees, management, clients, vendors, and stakeholders at all levels.

Nice To Haves

Bachelor’s degree in Management, Maintenance Engineering, or a related field preferred; equivalent experience may be substituted for education.
Experience in Environmental Services, facilities operations, housekeeping, or hospitality environments preferred.
Experience working within a unionized environment preferred.

Responsibilities

Assist in supervising the daily operations of the Environmental Services department.
Coordinate and oversee the day-to-day workflow of departmental staff.
Participate in daily staff briefings and operational planning meetings.
Support departmental initiatives and continuous improvement efforts.
Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes.
Support scheduling efforts and complete weekly staffing forecasts.
Assist with payroll management and workforce administration.
Train employees to perform their duties safely and efficiently.
Interpret and administer union contract provisions and workplace guidelines.
Assist with developing and managing departmental budgets.
Manage inventory levels and approve or facilitate purchasing as needed.
Negotiate vendor pricing and verify invoices, receipts, and contract costs.
Monitor departmental expenditures and recommend cost-saving opportunities.
Conduct periodic inspections to ensure cleaning standards and service expectations are met.
Ensure all machinery, vehicles, and equipment are properly operated and maintained.
Promote compliance with safety procedures related to chemicals, biohazards, machinery, and workplace operations.
Maintain adherence to applicable safety regulations and environmental standards.
Evaluate operational strategies, processes, and procedures and recommend improvements to increase productivity and efficiency.
Communicate effectively with customers during meetings and operational interactions.
Build and maintain productive relationships with vendors and business partners.
Create and present reports, budgets, operational updates, and recommendations to leadership.
Work collaboratively with other departments and participate on committees and special projects.
Support organizational initiatives and contribute to the overall success of Huntington Place operations.
Other duties and responsibilities as assigned.