Assistant Office Manager - Cooley Station Office

Eye Care Partners•Gilbert, AZ

6d•Onsite

About The Position

An Assistant Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented. This role involves the effective execution of Total Patient Experience (TPE), developing and maintaining a good working relationship with the doctor(s) associated with the office location, and enforcing all corporate policies and procedures. The Assistant Office Manager will motivate team members by remaining positive and communicating changes or news in a supportive and constructive way. They will assist with executing day-to-day operations of the office, including monitoring and assisting with office flow, supply inventory, team member training, and other duties as assigned. The role also involves assisting in leading the office by guiding the team to success through focused support and coaching as directed by the Office Manager, and handling team member and patient questions in the absence of the Office Manager.

Requirements

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
High school diploma or GED required.
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Nice To Haves

Previous medical office experience preferred
Previous leadership experience strongly preferred
ABO and NCLE certifications preferred but not required.

Responsibilities

Effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location.
Enforce all corporate policies and procedures.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
Handle team member and patient questions in the absence of the Office Manager.