Assistant Nursing DIrector; Registered Nurse

Yale New Haven Health • New London, CT

2d

About The Position

The Assistant Nursing Director (ADN) supports nursing operations and patient throughput, serving as a liaison among clinical units, case management, bed management, providers, the staffing office, nursing leadership, and management support services. On the day shift, the ADN coordinates with Bed Management on admissions and transfers in accordance with clinical standards and guidelines, monitors performance using best-practice measures, and applies analytical and change-leadership skills to operational logistics. On the off shift, the ADN supervises hospital-wide clinical operations and Patient Care Service associates, rounds throughout the hospital, supports staff and conflict resolution, and promotes adherence to professional behavior and HRO/CHAMP behaviors. The role helps ensure appropriate use of clinical services and resources while promoting safe, high-quality, patient-focused care.

The ADN coordinates operational improvement efforts, applies performance-improvement methods, develops collaborative teams, and supports sustainable change. The role also directs resource-utilization tracking and reporting, supports quality and safety work, assists with staff development and support-service direction, and serves as a clinical resource to nursing staff. The position may require a presence 24/7 as necessary for project success.

Requirements

• Graduate of an accredited nursing program.
• Valid Connecticut Registered Nurse license.
• At least 3 years of acute hospital experience.
• Excellent interpersonal skills.
• Demonstrated problem-solving and critical-thinking skills.
• Demonstrated potential for management and leadership through prior experience and education.
• BLS required.

Nice To Haves

• Bachelor of Science in Nursing (BSN) preferred; candidates may be considered if they complete a BSN within 3 years.
• ACLS preferred.
• PALS preferred.
• Critical care experience preferred.

Responsibilities

• Coordinate operational improvement efforts across teams within the Patient Care Services portfolio and the broader organization.
• Promote process innovation and implement best practices using performance-improvement tools, process-improvement tools, and analytical methods; help ensure initiatives produce sustainable results.
• Build constructive, collaborative relationships among healthcare team members and develop purposeful, collegial, high-performing teams.
• Support safe patient flow by managing appropriate use of beds and clinical services, collaborating with Bed Management on surge criteria and bed-placement practices.
• Provide onsite, hands-on assistance to facilitate and sustain change, with availability to frontline care providers and administrative support staff as needed, including a presence 24/7 when necessary for project success.
• Seek and encourage innovative ideas that advance organizational goals and include impacted stakeholders in improvement activities and decisions.
• Communicate process goals, interventions, progress, and outcomes effectively and respectfully to varied stakeholders.
• Direct tracking, trending, and reporting of resource-utilization data; recommend actions to leadership and use internal and external benchmarks to evaluate and improve productivity and operational standards.
• Identify training and development needs related to patient-care-services reports and decision-support systems.
• Support quality-improvement and safety activities through team facilitation, research assistance, and data collection and analysis.
• Assist in directing support services and in problem solving and conflict resolution through interdisciplinary involvement; provide feedback to stakeholders and managers as appropriate.
• Assess staff needs and promote professional development through appropriate educational and operational opportunities; provide performance feedback to appropriate managers.
• Support management objectives and hospital and system initiatives.
• Establish short- and long-range goals and objectives consistent with the hospital.
• Meet standards of professional behavior and pursue professional growth through committees, educational programs, seminars, and conferences.
• Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development.
• Serve as a clinical resource to nursing staff, directly or by securing assistance from others.
• Provide clinical, emotional, and managerial support to staff during crises.
• Work with department staff and nurse managers to adjust resource allocation using staff matrices.
• Support tissue and organ procurement as needed.
• Communicate pertinent information to the Administrator on call.
• Perform other duties as assigned or directed to support smooth department or unit operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager