Assistant Nurse Manager- Critical Care

University of Maryland Medical System•Towson, MD

1d•$47 - $71

About The Position

The Assistant Nurse Manager is a frontline operational leader for a critical care space shared between IMC/ICU and Cardiac Surgery ICU. In partnership with the Nurse Manager, the role is accountable for shift-level operations and team performance, supporting high-quality, patient- and family-centered care, staff engagement, and patient outcomes. This is a leadership pathway position intended to prepare high-performing clinical leaders for future leadership opportunities. The role oversees clinical operations, staffing, quality and safety outcomes, patient experience, workforce engagement, productivity, and throughput. It supports regulatory compliance, staff onboarding and development, evidence-based practice, shared governance, and continuous improvement. The Assistant Nurse Manager maintains clinical competency and provides direct patient care when needed. Other related duties may be assigned.

Requirements

Bachelor of Science in Nursing; if the bachelor’s degree is not in nursing, a graduate degree must be in nursing.
Registered Nurse licensure in Maryland, or eligibility for licensure through a compact-state agreement recognized by the Maryland Board of Nursing.
Three years of previous clinical experience.
Advanced certification, such as C-EFM.
ACLS, BLS, and/or other certifications appropriate to the patient populations served, such as NRP.

Responsibilities

Share delegated operational accountability with the Nurse Manager for clinical performance, staffing, quality outcomes, patient experience, and team engagement.
Participate in rounding, provide real-time feedback and service recovery, monitor safety and quality metrics, communicate performance outcomes, and address or escalate concerns.
Collaborate with providers, interdisciplinary partners, and unit team members to establish goals and improve patient care.
Use engagement data, turnover trends, and retention metrics to address workforce challenges and develop unit-based improvement strategies.
Oversee onboarding, orientation, and competency validation for new and existing team members.
Mentor and coach emerging leaders and support succession planning.
Enforce regulatory standards and support accreditation, compliance, and survey-readiness processes.
Monitor staffing plans, productivity, overtime, and supply expenses; partner with the Nurse Manager to meet budget targets while maintaining safe care.
Foster an inclusive work environment, support retention and diversity, encourage innovation, and promote communication and collaboration.
Provide coaching and feedback, address performance issues, and support peer-review processes.
Promote shared governance and team-member participation in unit decisions and operations.
Support evidence-based practice by keeping current with healthcare advancements, incorporating research findings, sharing literature, and championing team-generated innovations and multidisciplinary research.
Maintain clinical competency, provide direct patient care when needed, and model best practices.
Translate organizational goals and values into unit-level strategies and use High Reliability Organization principles and performance-improvement strategies to improve outcomes.
Model High Reliability behaviors.
Promote patient and team-member safety, take action to correct observed risks, report adverse events and near misses, identify process-related risks, escalate concerns, and share lessons learned.
Perform other related duties as assigned.