Assistant Nurse Manager- Utilization Management

Veterans Health Administration • Phoenix, AZ

31d • Onsite

About The Position

The Assistant Nurse Manager Utilization Management will demonstrate specialized knowledge and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Assesses, plans, implements, and evaluates delivery of care based on age-specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. The Assistant Nurse Manager (ANM) Utilization Management (UM) influences care outcomes by collaborating with members of the interdisciplinary team and participating in innovative process improvement initiatives. The Assistant Nurse Manager (ANM) supports the Nurse Manager (NM) with supervisory duties and responsibility and accountability for the 24/7 operation of their designated units. They provide coverage for other ANMs as needed. The ANM has responsibility and accountability for the direction and supervision of specific orientation, training, development of staff, and provides input into the evaluation of individual staff performance. Functions as a role model, educator, practitioner, and supervisor providing leadership to the team. Enhances care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes. The ANM engages in professional organizations to enhance leadership and career growth. Adheres to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. Equips staff with tools for competent care and promotes an environment of accountability for high-quality, cost-effective outcomes. Promotes alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence. The ANM contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. Promotes a workplace positively to achieve the organizations vision and mission. Maintains knowledge and ensures compliance with all regulatory and accreditation standards, directives, policies, and standard operating procedures (SOP).

Requirements

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Must be proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by either The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement.
• May be required to serve a probationary period.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis).
• For Nurse I, Level I: An Associate Degree (ADN) or Diploma in Nursing.
• For Nurse I, Level II: An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1; OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required.
• For Nurse I, Level III: An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a related field with a BSN and no additional professional nursing experience.
• For Nurse II: A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a related field with a BSN with no additional professional nursing experience.
• For Nurse III: MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.
• Physical Requirements: May include walking, bending, stooping, and some lifting. There may also be extended periods of sitting or standing. Transferring patients and objects may be required. Utilization of safe patient handling and mobility protocols using mechanical lifts that are provided.

Nice To Haves

• Utilization Management
• Utilization Review/Care Coordination
• Strong analytical skills/able to evaluate program structures, processes, and effectiveness in recommending strategies for program improvements.

Responsibilities

• Supervises and directs staff, including orientation, training, and development.
• Provides input into the evaluation of individual staff performance.
• Acts as a role model, educator, practitioner, and supervisor.
• Collaborates with the interdisciplinary team to remove barriers and implement new programs/processes.
• Engages in professional organizations to enhance leadership and career growth.
• Adheres to ethical principles in decision-making and fosters accountability.
• Equips staff with tools for competent care and promotes accountability for high-quality, cost-effective outcomes.
• Promotes alliances across the care continuum.
• Contributes to the development of care delivery models and environmental design.
• Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes.
• Participates in strategy planning and execution.
• Promotes a positive workplace to achieve the organization's vision and mission.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, directives, policies, and standard operating procedures (SOP).

Benefits

• Competitive salary
• Regular salary increases
• Potential for performance awards
• 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Traditional federal pension (5 years vesting)
• Federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree