About The Position

Supports department operations by coordinating staffing, projects, and supporting clinical staff to provide safe patient care. Oversees functions of centralized and unit-based educational programs. Conducts performance appraisals, promotes professional development, and ensures regulatory compliance. Fosters collaboration and maintains a positive work environment aligned with high standards of care.

Requirements

  • Positive communication skills
  • Experience with Quality initiatives, action plans, and auditing
  • Time management and multitasking skills
  • Experience with Joint Commission preparation
  • Experience with team evaluations and disciplinary action processes
  • Proven ability to coach teams and provide opportunities to facilitate team work
  • MS office experience
  • Problem solving, decision making and negotiation skills
  • Strong leadership skills
  • Able to work with multiple departments
  • Superior interpersonal skills
  • Demonstrated ability to maintain confidentiality

Responsibilities

  • Overseeing and assisting with the coordination and delivery of educational programs, competency management, onboarding, orientation, inquiry, collaborative partnerships, role development and compliance.
  • Encouraging and promoting high standards of patient care.
  • Ensuring appropriate staffing is met to meet departmental needs.
  • Responsible for monitoring team member schedules, coordinating overtime, and ensuring staffing aligns with budget.
  • Ensure productivity targets are maintained.
  • Ensures payroll is accurate.
  • Ensure equipment and supplies are maintained.
  • Assist with budget preparation and monthly variance analysis.
  • Coordinates and supports introductory and annual performance appraisals.
  • Participates in hiring, termination.
  • Provides clinical and behavioral guidance.
  • Identifies educational opportunities and promotes professional growth.
  • Uses progressive disciplinary processes.
  • Addresses staff issues promptly and documents actions.
  • Monitors time and attendance.
  • Facilitates respectful conflict resolution.
  • Acting as a leader in the absence of the manager, providing on-shift coordination and guidance.
  • Maintains open communication with staff, physicians, and leadership.
  • Ability to assess and resolve complex issues independently or collaboratively.
  • Foster teamwork across departments and disciplines to ensure quality patient care.
  • Ensures compliance with OSHA, Joint Commission, Board of Health, and hospital standards.
  • Fulfills all regulatory, licensure, annual competency, and mandatory training requirements.
  • Promotes high-quality patient care by developing and interpreting the hospital’s and nursing division’s philosophies and standards of care, enforcing adherence to state nursing regulations and other governing bodies.
  • Actively participates in patient safety initiatives and performance improvement efforts.
  • Develops, implements, and monitors action plans in response to survey findings or unit-specific issues.
  • Maintains and regularly updates unit policies and procedures to reflect current best practices and regulatory expectations.
  • Serves as a clinical resource to the healthcare team.
  • Acts as a mentor and preceptor.
  • Participates in the orientation of new educators.
  • Participates in team communication.
  • Promotes professional development, specialty certification, and continuing education.
  • Recognizes limitations and seeks appropriate resources.
  • Seeks new information to broaden knowledge base.
  • Actively participates in Shared Governance activities.
  • Serves on interdepartmental committees and task forces.
  • Acts as a unit liaison when requested.
  • Supports Magnet journey.
  • Establishing a pleasant work atmosphere that focuses on teamwork and recognition of individual excellence is a priority.
  • Attend system functions at other sites as needed.
  • Other duties as assigned

Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
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