Assistant Nurse Manager - Med Surg

Northeast Georgia Medical Center•Winder, GA

4d•Onsite

About The Position

The Manager-Assistant Nurse (ANM) is a participating member of the Nursing Leadership Team, responsible for eliminating operational barriers between departments and facilities. The ANM provides leadership to assigned department professional nursing staff, including participation in budget development and implementation. They foster positive relationships with physicians, other nurse leaders, and associates, and support clinical and service programs for their unit(s). The ANM functions as an extension of the nurse manager, with accountability for care delivery, working closely with Nurse Managers, educators, and Clinical Nurse Specialists to direct patient care and staffing. They ensure effective daily operations by monitoring staffing, equipment, supplies, and services to provide high-quality patient care. The ANM possesses strong knowledge of policies, procedures, and regulations governing nursing practice, exercising sound, independent judgment. They contribute to the advancement of the professional practice environment by collaborating on NGHS nursing strategic direction and supporting nursing initiatives. The ANM ensures nursing involvement in the Professional Nursing Governance structure, including Unit Practice Councils. They also ensure nursing units are in a state of continued regulatory readiness and assist with other projects as assigned.

Requirements

Licensed to practice as an RN in Georgia.
National certification in either a clinical or leadership specialty within two (2) years of hire.
Associates Degree.
Must be enrolled in a BSN program within 6 months of hire.
Must complete BSN within three years of hire into the position.
Minimum of 5 years RN experience and has an ADN degree OR minimum of 3 years RN experience and has a BSN or higher degree.
Professional organization membership.
Meets all competency requirements defined by unit (i.e., BLS, ACLS, PALS, etc.).
Proactive, engaged, visible leader recognized as having excellent follow through on issues impacting care delivery.
Ability to communicate effectively.
Good written and oral communication skills.
Customer service abilities including effective listening skills and service recovery.
Critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced clinical environment.
Ability to remain calm during stressful situations.
Skill and ability to instruct, direct and evaluate employees.
Skill in providing professional “specialty” nursing care to patients.
Skill in supervision (e.g. hire, train, assign and review work, motivate, prepare performance evaluations and effectively handle disciplinary actions).
Skill in adapting nursing care to the emotional needs and behavior of patients.
Skill in tailoring communication and performance feedback to the individual employee.
Skill in communicating orally with a variety of people answering questions and explaining information and decisions. Never uses only written communication to communicate sensitive information.
Skill in coordinating patient care services with other departments.
Skill/competency in use of computer software program/systems impacting unit performance/management.
Ability to monitor and evaluate nursing care provided to patients.
Ability to identify, plan and coordinate services within department.
Ability to provide consultation to staff, patients and the public.
Ability to direct the training of professional and nonprofessional personnel.
Ability to provide staffing and scheduling functions, ensuring adherence to labor productivity targets.
Ability to work effectively with a variety of professional and paraprofessional staff.
Ability to give oral and written instruction in exact detail.

Nice To Haves

A Master's Degree (Nursing or other if possessing a BSN) within five years of hire.
Charge Nurse or supervisory experience.

Responsibilities

Coordinates activities of patient care team on the unit and actively monitors the quality of care delivered during their shift.
Supports the organization's "customer-centric" service program.
Conducts daily rounds on the unit to identify and address patient/family/physician concerns.
Interfaces with patients and families to ensure that care is consistent with their expectations and the organization's quality and customer service expectations.
Assesses, coaches, and evaluates staff’s level of clinical practice.
Ensures that nurses are current in competency, assessments, licensure, certifications, and other annual training.
Actively works with his/her leadership team to coach staff, recommends and designs education and training to meet the clinical needs of the patients/staff served by the unit.
Routinely interacts with physician customers.
Supports his/her nursing staff in maintaining effective and positive interactions with physicians.
Coordinates communication between unit team members and attending physicians or clinical ancillary staff to ensure appropriateness of care and outcome planning for the patients on their unit(s).
Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
Participates actively in the planning and distribution of patient assignments.
Attends daily bed huddles during shift and facilitates decision-making with respect to patient flow.
Maintains regular ongoing contact/communication with all levels of nursing staff.
Responsible for working with leadership team to identify employee strengths, development needs, skills, interpersonal and personal style and relate those to the business needs and challenges faced by the team.
Actively supports and promotes a professional practice model that encourages staff participation in the development of clinical standards, and is collaborative, collegial and utilizes best practice research.
Ensures compliance with established hospital policies, procedures, objectives, quality controls and regulatory standards and requirements.
Oversees completion of unit specific administrative tasks (i.e., PI audits, code cart).
Knowledgeable of organizational policies with respect to work rules and discipline and is responsible for providing progressive discipline to employee when indicated.
Provides direct patient care as needed and is responsible for assessing, planning, and evaluating patients; remains informed about the status of all patient during the shift.
Proactively addresses potential customer service issues.
Engages directly with physician and staff to ensure adherence to evidence-based practice standards as wells as organizational priorities to meet pillar metrics associated with safety-quality, service excellence, employee and physician engagement and throughput.
Monitors staff performance/competency and provides feedback in timely manner.
Assesses effectiveness of the staffing plan/assignments taking into consideration the acuity of the patient and the budgeted labor standards.
Conducts/completes environment of care assessment.
Successfully completes mentoring class.
Assists with mentoring of Registered Nurses when other mentor resources have been assigned.
May mentor more as desired.