Assistant Night Manager

BJ's Wholesale Club • Baltimore, MD

1d • $21 - $26 • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Working closely with the Assistant Club Manager of Merchandise, the Assistant Night Manager is for ensuring merchandise is properly stocked and available for sale, maintaining presentation standards, delivering a positive member experience, and overseeing the nightly execution and performance of merchandise department tasks. The Assistant Night Manager does not have direct supervisory responsibilities but directs the work of the overnight team. Coaches, teaches, and develops all overnight team members to ensure Grand Opening Look Daily (GOLD) standards are in place for our members through excellent merchandising. The Assistant Night Manager teaches, develops, and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. Must complete yearly certification for a forklift license. BJ’s covers any applicable cost associated and training.

Requirements

• Basic computer knowledge (MS Word, MS Excel, Email) required
• Forklift operator required
• At least 18 years of age
• Open shift availability required
• Must maintain all training and required certifications

Nice To Haves

• College degree
• Big box wholesale, retail, grocery and/or management experience is preferred
• Prior forklift operating and merchandising experience preferred but not required

Responsibilities

• Ensuring merchandise is properly stocked and available for sale
• Maintaining presentation standards
• Delivering a positive member experience
• Overseeing the nightly execution and performance of merchandise department tasks
• Directing the work of the overnight team
• Coaching, teaching, and developing all overnight team members to ensure Grand Opening Look Daily (GOLD) standards are in place
• Teaching, developing, and motivating all team members for the successful execution of club merchandising
• Ensuring merchandise is available for sale in proper quantities throughout the club
• Serving as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts
• Completing yearly certification for a forklift license
• Demonstrating inclusive behavior, making ethical choices, and approaching work with a positive and solution-oriented mindset
• Fostering open communication and trust to create a safe and collaborative environment
• Acknowledging others’ contributions, supporting team success, and helping create a positive, encouraging work environment
• Ensuring daily execution of GOLD Member Standards are met and consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club
• Engaging with Members in a friendly and helpful manner to contribute to a premium shopping experience
• Responding to Member needs, addressing Member questions or concerns promptly and escalating unresolved issues to a supervisor when necessary
• Consistently Delivering GOLD Standards in your club
• Performing daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets
• Using supplies responsibly and following scheduling expectations to help the club stay within labor and supply goals
• Completing tasks efficiently and accurately and following best practices to help drive strong club results
• Understanding how the role impacts key club metrics and contributing to overall department performance through consistent execution
• Leading overnight merchandising execution with purpose by collaborating with the Assistant Club Manager of Merchandising to drive performance through effective communication, clear expectations, and hands-on leadership
• Supporting execution of merchandising tasks by partnering closely with the Assistant Club Manager of Merchandising
• Assisting in coordinating staffing, training, and task execution for forklift operators and merchandising teams, providing support and feedback to ensure efficient and accurate overnight operations
• Executing key overnight merchandising tasks—including display setup, pallet movement, and sales floor resets in collaboration with the Assistant Club Manager of Merchandising to ensure the club is fully prepared for morning operations
• Ensuring all products are properly merchandised with correct signage and are available in the right quantities across the sales floor by the start of business
• Following and implementing corporate merchandising plans, resets, and sales initiatives on time and in full, ensuring high standards across all areas of the sales floor
• Recommending improvements to merchandising strategies based on store conditions, member feedback, and performance trends to drive incremental sales
• Overseeing maintenance and safe operation of overnight equipment and the building, including forklifts, refrigeration, and merchandising tools
• Escalating any concerns promptly
• Operating forklifts safely, performing required inspections, and ensuring all team members follow safety and sanitation protocols
• Leading and validating steel and pallet safety checks, enforcing sanitation procedures, and immediately addressing safety issues
• Promoting a clean, organized, and hazard-free environment
• Overseeing daily Hot List completion and verifying accurate pallet tag placement for all inventory stored in steel reserves during the overnight shift
• Confirming all required documentation and safety processes are completed during the overnight shift to meet internal and external audit expectations
• Leveraging tools such as the Hot List, NAFS, price sign reports, productivity dashboards, and other electronic reports to guide team focus, confirm execution, and enhance efficiency
• Partnering closely with other Assistant Night Manager(s), Department Managers, and club leadership to ensure overnight processes align with daytime operations and member expectations
• Upholding and enforcing all company policies, operational guidelines, and safety requirements throughout the overnight shift
• Providing additional support to other departments or initiatives at the discretion of club leadership
• Maintaining consistent presence on overnight shifts to support execution, team engagement, and leadership coverage

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED