Assistant Neighborhood Sales Manager (Assistant New Home Specialist) (New Bern & Morehead City, NC)

Stanley Martin • New Bern, NC

7d • Onsite

About The Position

A day in the life of an Assistant Neighborhood Sales Manager involves starting the day in the model home or sales office between 9-10 am. The role supports the Neighborhood Sales Manager (NSM) in ensuring the sales office is successful. Responsibilities include greeting prospects and appointments, understanding their home search needs, and showing available homes. The position also involves maintaining the sales office by organizing and stocking brochure materials, and auditing sales and marketing materials, including the website, for accuracy. A key aspect is supporting homebuyers throughout the buying process by communicating with customers weekly to address questions about home progress, loan information, and other concerns. The role also collaborates with corporate marketing to promote neighborhood events and submit listing information to StanleyMartin.com and the MLS. Ultimately, the Assistant Neighborhood Sales Manager is crucial in maintaining the neighborhood's appearance, providing high-quality customer service, and contributing to the neighborhood sales goals.

Requirements

• Eagerness to learn everything it takes to be a Neighborhood Sales Manager
• Excited to come to work every day to learn the Stanley Martin Way
• Embody the mission, vision, and values of the company
• Result driven nature
• Excellent customer service skills
• Excellent relationship building skills
• Motivated by friendly competition and the drive to hit sales goals
• Exudes active listening, confidence, and respect when communicating with others
• Has used a customer service approach in previous work
• Excited and eager to learn new technology quickly
• Detail oriented to effectively review marketing material and sales contracts
• Ability to stay organized to track prospect outreach, and sales needs
• Ability to think critically about any given situation
• Ability to work until 6pm and on weekends
• Proficient in various software systems; including MS Office

Responsibilities

• Greeting prospects and appointments
• Understanding customer needs in their home search
• Showing available homes
• Organizing and stocking brochure materials
• Auditing sales and marketing materials for accuracy
• Communicating with homebuyers regarding home progress and loan information
• Collaborating with corporate marketing for neighborhood events
• Submitting listing information to StanleyMartin.com and the MLS
• Ensuring the neighborhood looks great
• Providing high-quality customer service
• Achieving neighborhood sales goals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed