Assistant Merchant, Decor

Balsam Brands•Burlingame, CA

5h•Hybrid

About The Position

As an Assistant Merchant, you will work closely with the Merchandising team to support the Décor assortment for our flagship brand, Balsam Hill. You will serve as a key point of contact for cross-functional teams, managing product data, processes, and execution to support the on-time, successful launch of décor products. This role blends operational excellence with analytical support, helping drive merchandising strategies while ensuring accuracy, organization, and efficiency across the product lifecycle. The ideal candidate is highly detail-oriented, thrives in a fast-paced and evolving environment, and communicates effectively while providing strong operational and analytical support to the Merchant Team. This full-time position reports to the Senior Merchant, Decor, and operates on a hybrid schedule, with in-office days on Mondays in Redwood City and Tuesdays and Wednesdays in Burlingame. Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines. The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

Requirements

2+ years of merchandising experience
Exceptional organizational and project management skills
Extremely detail-oriented with a strong focus on data accuracy and process efficiency
Intermediate proficiency in Microsoft Excel
Strong structured thinking and problem-solving abilities
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced, frequently changing environment

Nice To Haves

Bachelor’s degree

Responsibilities

Request, maintain, and manage data for seasonal line lists, Product Information Forms (PIFs), and the Product Information Management (PIM) system
Ensure accuracy, completeness, and organization of product data across new and carryover items
Review vendor-provided product information to validate accuracy and resolve discrepancies
Ensure cross-functional teams have access to clear, accurate product information to support successful launches
Serve as a liaison with vendors regarding product details, sample status, packaging, and labeling needs
Communicate updates and key product information to internal stakeholders across teams
Build strong relationships with cross-functional partners to support execution of merchandising initiatives
Order, track, test, organize, and label photo and catalog samples; maintain supporting documentation
Coordinate movement of merchandise to sample rooms and maintain organization of sample spaces
Support catalog pagination by tracking items on spreads and preparing documentation for partners
Manage catalog photo sample processes and assist with photo shoots
Assist in proofing catalog and marketing materials to ensure accurate product data
Support seasonal presentations through slides and visual boards
Assist in executing merchandising strategies and achieving financial objectives
Provide general administrative and ad hoc merchandising support as needed
Analyze market trends and customer behavior to inform product promotion, pricing, and lifecycle decisions
Research competitor pricing and merchandising strategies
Support decision-making through data analysis and insights

Benefits

Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
Up to $2,000 annual funding toward HSA accounts
Medical, transit, dependent care FSA
Infertility coverage offered on all medical plans
Generous parental leave program and flexible return options
Company-paid life and AD&D insurance
Company-paid short and long-term disability insurance
401(k) with dollar-for-dollar company match up to $4,000 per calendar year
Employee Assistance Program (EAP) and other mental health and wellness perks
Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
Paid 5-week sabbatical leave after 10 years of employment
Annual continuous learning benefit up to $1,000 per person, per fiscal year
Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
Generous team member merchandise discount
Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance