Assistant, Medical and Vaccine Program

Southeastern Michigan Health Association•Hamtramck, MI

3h•$16 - $20•Hybrid

About The Position

The Medical & Vaccine Program Assistant is responsible for a variety of medical related tasks in support of the work of the Physician and Physician Extender (PA, NP) as well as supporting the VFC (Vaccines for Children) Program. These duties include preparation of exam rooms, electronically updating patient charts, preparing patient for visit with provider, taking and documenting vitals, assisting with exams, assisting with procedures, follow-up with patients providing instructions and education to patients, maintenance of logs, processing orders from the provider, inputting results of tests and labs in charts, making referrals providing and documenting immunizations and other duties as assigned by the Physician Extender and Medical practitioners.

Requirements

High School Diploma
One (1) year experience in a healthcare environment
One (1) year experience providing office reception services
Proficient in using electronic medical records (EMR) systems, including documentation & data entry.
Understands and applies medical terminology accurately.
Demonstrates proper use, maintenance, and sterilization of medical equipment and instruments.
Skilled in performing routine clinical tasks including vitals, lab tests, immunizations, and basic procedures.
Demonstrates courtesy, respect, and professionalism when interacting with patients, visitors, providers, and colleagues.
Provides prompt, respectful, and solution-focused customer service.
Maintains patient confidentiality and adheres to HIPAA and organizational privacy policies.
Works effectively as part of a multidisciplinary team, willingly offering and accepting assistance.
Communicates clearly and appropriately, both verbally and in writing.
Actively listens and responds constructively to feedback from patients, peers, and supervisors.
Keeps appropriate team members informed and participates in team meetings.
Demonstrates reliability, punctuality, and accountability in attendance and job performance.
Completes tasks independently with minimal supervision and meets deadlines.
Shows willingness to take on additional responsibilities and support colleagues as needed.
Continuously looks for ways to improve work processes and patient care.
Applicants must be presently authorized to work in the United States on a full-time basis.

Nice To Haves

Current Medical Assistant certification (CMA) is preferred, but not mandatory

Responsibilities

Prepare patients for exams, including rooming, taking vital signs, obtaining medical history, and identifying chief complaints.
Serve as secondary Vaccine Coordinator and point of contact for MDHHS VFC program and private vaccines.
Maintain full compliance with VFC requirements, including: (Annual completion of VFC trainings for backup coordinators. Maintaining active knowledge of VFC program rules, storage and handling requirements, and documentation standards.)
Oversee proper storage, handling, and monitoring of VFC and private vaccines.
Maintain patient immunization records for audit readiness.
Respond to temperature excursions, complete documentation, and obtain stability letters as required
Assist providers with exams, procedures, and treatments (e.g., suture removal, ear lavage).
Administer immunizations, injections, & therapeutic treatments; document accordingly in patient records & immunization logs.
Perform point-of-care testing (e.g., glucose, urine, EKGs) and document results accurately.
Identify and report abnormal findings to providers promptly.
Answer phone calls and respond to patient inquiries with professionalism and confidentiality.
Clean and prepare exam rooms before and after each visit; restock supplies and ensure equipment is sanitized in accordance with infection control & OSHA standards.
Monitor vaccine refrigerator temperatures and maintain logs to ensure compliance with VFC and clinic protocols.
Ensure safe disposal of biohazardous waste and use of personal protective equipment (PPE).
Maintain accurate and timely charting in the EHR system, including patient history, procedures, immunizations, labs, and referrals.
Support providers in completing superbills, ensuring accurate documentation of diagnoses and services for billing and compliance.
Input lab/test results and coordinate follow-up tasks, such as patient notifications and referral submissions.
Assist with front office duties as needed, including appointment scheduling, patient check-in, and insurance verification.
Travel between sites
Perform additional responsibilities as assigned by providers or clinic leadership to support the health center's mission and administrative needs.
Demonstrate flexibility by traveling between clinic sites to provide coverage as needed
Able to travel to required training
Valid Driver License is required