Assistant Market Manager - Alltown Fresh

Global Partners LP•Framingham, MA

23h•$49,000 - $65,000•Onsite

About The Position

As the Assistant Market Manager, you are the driving force behind daily operations, leading your team to deliver exceptional Guest service, uphold food safety and quality standards, and maintain a welcoming, organized, and efficient store environment. You’ll serve as both a leader and a mentor — developing your team, optimizing performance, and ensuring that every aspect of the operation reflects the Honey Farms Market commitment to excellence. This role requires an energetic, hands-on leader with a passion for people, a deep sense of accountability, and the ability to balance strategic thinking with day-to-day execution. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

1-2 years supervisory experience.
Ability to work unsupervised.
Ability to communicate, count, read, and write accurately.
Ability to perform basic computer functions.
Must have reliable transportation and valid driver's license.
Minimum 3 years of management experience in retail, food service, or hospitality.
Demonstrated success in leading teams and managing daily operations.
Strong organizational, communication, and problem-solving skills.
Proven ability to manage budgets, control costs, and drive profitability.
Excellent understanding of food safety and sanitation requirements.
Comfortable working in a fast-paced, guest-focused environment.
Proficiency with POS systems, inventory tools, and Microsoft Office applications.
High School Diploma

Nice To Haves

Ability to work in intermittent temperatures, i.e. outside, cooler, etc.
Ability to reach, bend, twist, stoop, kneel, crouch, climb latter/stairs and lift up to 25 lbs. during a shift.
Ability to freely access all areas of the store including selling floor, stock area, and register area.
Ability to lift up to 50 pounds using proper lifting techniques.
Frequent standing, walking, bending, and reaching throughout shift.
Ability to traverse all areas of the store.
Occasional desk/computer tasks may be required.
Prolonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.
Frequent exposure to cold, heat, wet surfaces, and food allergens.
Standing, bending, and lifting throughout shift.
Use of food service equipment and point-of-sale systems.
Fast-paced retail environment requires attention to detail and accuracy.

Responsibilities

Lead, coach, and develop all store team members to achieve operational and service excellence.
Foster a culture of teamwork, respect, and accountability aligned with Honey Farms Market values.
Recruit, train, and onboard new associates and supervisors to maintain a strong, capable team.
Conduct regular performance feedback, recognition, and coaching sessions.
Oversee scheduling, labor management, and staffing levels to meet business demands.
Model integrity, professionalism, and enthusiasm in every interaction.
Ensure consistent delivery of best-in-class Guest service across all areas of the store.
Maintain a visible presence on the sales floor to engage Guests and support team members.
Resolve Guest concerns promptly and professionally, ensuring positive outcomes.
Champion the Honey Farms Market hospitality culture by training and empowering staff to connect meaningfully with Guests.
Oversee all aspects of daily store operations, including cash management, inventory control, and safety compliance.
Ensure adherence to standard operating procedures (SOPs) and company policies.
Monitor key performance metrics (sales, waste, labor, inventory accuracy, etc.) and develop action plans for improvement.
Coordinate with Regional and Corporate teams to support promotions, marketing, and community initiatives.
Maintain accurate reporting, documentation, and administrative records as required.
Oversee the preparation, presentation, and rotation of all fresh, grab-and-go, and made-to-order food offerings.
Ensure compliance with food safety, sanitation, and allergen control standards at all times.
Monitor product freshness, appearance, and quality to exceed Guest expectations.
Collaborate with kitchen and merchandising teams to optimize product mix and visual presentation.
Maintain a safe, clean, and secure environment for Guests, associates, and vendors.
Enforce all health, sanitation, and safety regulations, including OSHA and company standards.
Conduct routine inspections of store facilities, equipment, and systems; ensure timely repairs and maintenance.
Lead by example in promoting workplace safety and emergency preparedness.