Assistant Market Manager

Ixonia Bank•Town of Oconomowoc, WI

20h•Onsite

About The Position

The Assistant Market Manager, under the direction of the Market Manager or 1st VP Retail Banking is primarily responsible for leading a team of branch employees both directly and indirectly. The AMM brings a positive energy and confidence to work each day and is responsible for the daily operations of the branch.

Requirements

2 or more years of sales management experience in Retail or Branch Banking environment.
High School degree or equivalent required.
Proven ability to coach and develop to drive sales results and operational excellence in a branch environment.
Drive an exceptional customer experience.
Strong organizational skills including the ability to manage multiple responsibilities prioritize and delegate while delivering results.
Strong written and verbal communication skills.
Strong interpersonal skills including ability to build customer base by approaching and establishing dialogue with customers.
Maintain an active role through partnerships with community and civic organizations.
Ability to work all branch operating hours, as needed, including weekends.
Ability to travel, as needed, to required trainings and/or other branch locations.

Responsibilities

Promotes overall ownership and accountability for improving customer service and branch success.
Ensures compliance with policies and procedures.
Shows accountability by taking ownership of the business and willingness to make customer-focused decisions when needed.
Assist colleagues in achieving their developmental goals and career aspirations.
Additional focus areas as needed per Branch.