Assistant Marina Manager

Suntex Marina Investors, LLC•Chicago, IL

20h•Onsite

About The Position

Under the supervision of the Marina Manager, this role oversees the daily operations of the harbor, adhering to established company policies and procedures. The position manages daily financials for operations including the fuel dock, store, and other revenue streams in a cost-effective manner. It also involves providing excellent and prompt service to customers, prospective customers, and guests, and ensuring prompt maintenance of docks, buildings, grounds, and equipment.

Requirements

High School Diploma or equivalent.
Three years previous marina experience, with comprehensive maintenance responsibilities.
Must have recreational boating background.
Must have knowledge of small boat handling and terminology.
Basic math computation skills.
Basic computer skills to include: Excel, Microsoft Office, on-line payroll applications, etc.
Proficient swimmer.
Valid driver’s license.
Must be able to drive small trucks and utility vehicles.
Must be able to operate small boats.
Must demonstrate professional communication skills and exceptional customer service skills.
Must be an effective problem solver.
Must be decisive and able to exercise careful and reasoned judgments having substantial impact on the organization.
Must be available 24 hours by telephone for emergency response.
Must be able to use personal vehicle for occasional company use.
Must show proof of insurance and maintain insurability on an on-going basis.
Works weekends and holidays as required for the successful operation of the Marina.

Nice To Haves

Previous supervisory experience preferred.

Responsibilities

Trains, schedules, and supervises all personnel.
Administers safety training and annual evaluations following established company procedures.
Develops employees for progression and advancement within the Company.
Appropriately documents and recommends disciplinary actions and/or terminations when warranted.
Assists customers in a prompt and courteous manner.
Communicates with potential customers professionally and effectively.
Resolves customer disputes using management guidelines.
Supervises fuel dock and store including ordering and inventory control.
Maintains inventory levels, adjusting for seasonal fluctuation.
Ensures proper controls for safeguarding Marina assets, including but not limited to equipment and inventory.
Performs routine inspections, submits timely work orders as necessary, and follows up as required.
Notifies work crew immediately of emergency maintenance needs.
Physically walks property throughout the day to ensure the facility is maintained to the highest possible levels.
Monitors property on a daily basis to ensure a proper safe environment and takes appropriate corrective action when safety issues arise.
Understands and complies with government regulations pertaining to the facility (e.g., Fire Department, Weights and Measures, Coast Guard, OSHA, EPA, Department of Labor).
Maintains professional relationships with agency representatives and contractors.
Organizes, oversees, and markets all special events.
Proactively seeks ways to promote the marina to maximize potential.
Ensures the safety of employees, customers, and visitors.
Trains employees in the safe use of marina equipment and all emergency procedures.
Ensures timely and accurate filing of Workers’ Compensation injuries.
Follows and ensures appropriate accounting procedures for closing and balancing cash registers, credit card charges, and miscellaneous receipts.
Safeguards all funds/receipts and petty cash.
May perform other tasks assigned by senior management.