Assistant Manager - Burger King Portales

Burger King•Portales, NM
•$14 - $17

About The Position

The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the RGM’s direction, the AM directly manages a team of Hourly Shift Coordinators and Team Members, totaling 20–45 employees. The AM manages inventory and restaurant assets, oversees cash control and security procedures, and ensures preventive maintenance is completed to Company standards. The role also motivates and coaches the team to provide prompt, accurate, friendly service in a clean facility and to uphold operational and brand standards. The AM performs Hourly Shift Coordinator duties when necessary.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required.
  • 1–2 years of previous quick-service restaurant experience.
  • Some understanding of profit-and-loss interpretation and how management influences profitability.
  • Demonstrated leadership skills.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed for proper restaurant functioning.

Nice To Haves

  • Two years of college preferred.
  • Management experience preferred.

Responsibilities

  • Manage inventory costs and maintain inventory through daily, weekly, and monthly inspections.
  • Place and receive inventory truck orders.
  • Maintain and regularly monitor a list of restaurant assets.
  • Ensure preventive maintenance of the restaurant facility and equipment is completed according to Company standards, interacting with external vendors as required.
  • Ensure the restaurant follows cash control and security procedures, including safe counting and cash drawers.
  • Motivate and direct team members to exceed guest expectations by providing accurate, fast, and friendly service in a clean facility.
  • Coach and provide feedback to Shift Coordinators and Team Members to build team capabilities and improve restaurant performance.
  • Direct the restaurant team in efficient and accurate product preparation and sales for prompt delivery within established speed-of-service guidelines.
  • Ensure the restaurant upholds operational and brand standards.
  • Perform Hourly Shift Coordinator duties when necessary.
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