The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Operating under the RGM’s direction, the AM directly manages a team of Hourly Shift Coordinators and Team Members, totaling 20–45 employees. The AM manages inventory and restaurant assets, oversees cash control and security procedures, and ensures preventive maintenance is completed to Company standards. The role also motivates and coaches the team to provide prompt, accurate, friendly service in a clean facility and to uphold operational and brand standards. The AM performs Hourly Shift Coordinator duties when necessary.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED