Assistant Manager, FT

Marcus Corporation • Williamsburg, VA

11d • Onsite

About The Position

The Spotlight's on You: Start Your Journey at Marcus Theatres!
Are you ready to launch your career with a blockbuster opportunity? At Marcus Theatres, we’re not just offering jobs—we’re handing out backstage passes to something bigger. With over 90 years of movie magic, we’re redefining entertainment through immersive technology, unforgettable guest experiences, and a passionate team that brings every show to life. Whether you’re a film fanatic, tech enthusiast, or hospitality hero, this is where passion meets purpose. We are seeking a dedicated Full Time Assistant Manager who will drive theatre operations by leading with example, delivering exceptional guest service, and motivating staff in a fast-paced, clean, and safe environment while ensuring compliance with company policies and achieving financial goals.
Located in Williamsburg, Virginia, Movie Tavern Williamsburg is an 8-screen dine-in entertainment destination featuring Take Five Lounge and in-the-atre dining service. This theatre combines innovative movie presentation technology, exceptional hospitality, and a commitment to guest satisfaction to create memorable entertainment experiences for every visitor. At Marcus Theatres, our mission is to deliver great experiences and achieve great results, and we're looking for team members who are ready to help us shape the future of entertainment.

Requirements

• Must be at least 18 years old with supervisory experience in a high-volume theatre, cinema, retail, or hospitality setting.
• Strong interpersonal, verbal, and written communication skills.
• Eager to learn new skills, tasks, and software to meet evolving industry demands.
• Flexible availability including nights, weekends, and holidays.
• Ability to remain calm and effective under pressure.
• Capable of lifting up to 50 lbs; work involves standing, walking, and occasional sitting.
• Ability to obtain food handling licenses as required by local/state laws.
• High school diploma or equivalent required; business or marketing coursework preferred.

Responsibilities

• Lead daily theatre operations including staffing, scheduling, cash handling, and opening/closing procedures.
• Train, coach, and develop associates while fostering a positive and service-driven environment.
• Support a culture of cleanliness by consistently following and reinforcing company cleaning standards. Take ownership of maintaining a clean, organized, and welcoming environment at all times.
• Manage inventory, order supplies, and monitor cleanliness, maintenance, and safety across all areas.
• Operate and troubleshoot projection and sound equipment, as well as POS and other theatre systems.
• Support hiring processes, orientation, and ongoing associate development.
• Ensure compliance with corporate policies, local laws, audit processes, and PCI regulations.
• Handle guest concerns with professionalism, ensuring positive service recovery and managing theatre communications.
• Analyze business trends to drive sales, optimize schedules, and support corporate initiatives.

Benefits

• Free Movies
• Discounted concessions and free popcorn
• Flexible or set schedules
• Early wage access
• Ability to grow your career and transfer from one property to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for family and friends

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED