Assistant Manager, Edmonton (Heritage)

Fountain Tire • Edmonton, AB

1d • CA$75,000 - CA$85,000 • Onsite

About The Position

Fountain Tire Edmonton (Heritage) is seeking a motivated leader to join their team as an Assistant Manager. This role is ideal for experienced, career-minded Automotive and Tire Management Professionals. At Fountain Tire, success is built on exceptional customer experience and strong community relationships. Managers are expected to be innovative leaders, focused on building the business and providing outstanding customer service. The company is looking for forward-thinking leaders dedicated to Fountain Tire's continued growth.

Requirements

• 3+ years of experience in the automotive industry required.
• Strong computer skills.
• Ability to set goals and achieve results.
• Ability to maintain a valid driver’s license and satisfactory driver's abstract.
• Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team.
• Organizational and time management skills in order to prioritize competing demands.

Nice To Haves

• Completion of high school diploma or GED and a post-secondary diploma, degree, or certification is preferred.
• Previous experience as an assistant manager, service writer or service manager is an asset.
• Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.

Responsibilities

• Work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business.
• Focus on front counter customer service and sales utilizing previous automotive parts/service and wheel/tire experience.
• Recommend vehicle service, provide service quotes, and receive customer authorization for work.
• Share product knowledge and technical expertise to provide excellent customer service.
• Assist with the completion of the annual budget, including forecasting revenue and expenditures, and tracking budget numbers to achieve operational benchmarks.
• Assist with the recruitment and development of a team of Associates dedicated to providing superior customer experience.
• Supervise and motivate associates to ensure maximum productivity.
• Ensure all safety policies and procedures are implemented.
• Assist in inventory management through documentation processes and annual inventory counts.
• Assist in identifying and following up on outstanding accounts receivable/credit clients.
• Ensure store associates have completed all assigned training, providing feedback and reinforcement.
• Handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions.

Benefits

• Competitive compensation: $75,000 to $85,000 per year + generous bonus structure
• Comprehensive health, dental, and vision benefit programs for you and your family
• RRSP program with company matching
• The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
• Recognition and incentives for your contribution to the organization
• Policies and programs that support a balanced lifestyle
• Discounts for you and your family on tires, parts, and services at all Fountain Tire locations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED