Assistant Manager(06038) - 200 Market Dr.

Domino's Franchise•Emporia, VA

1d•Onsite

About The Position

The Assistant Manager is responsible for ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards. This includes ensuring all stores are staffed, training of all team members, and maintaining repair and maintenance in all stores. The role also involves implementing new products or ideas seamlessly and ensuring all stores run at a minimum 4-star level. The Assistant Manager is responsible for all results in assigned stores, ensuring food, labor, and service goals are within goal, and conducting P&L reviews with their direct supervisor each month. A minimum 50-hour work week is expected, with one day off and one on-call day. The Assistant Manager must also perform self-assessments during the first week of each period and make appropriate corrections, complete evaluations and raises as needed, and ensure all reports and paperwork are turned in timely and are accurate. This includes store budgets, school lunch preparation and delivery, and inventory checks. The Assistant Manager must also ensure all equipment is available and utilized correctly, and that systems checklists and visit books are in place and used.

Requirements

Must be in perfect image according to standard.
Must know and demonstrate customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra.
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.
Minimum 50 hour work week with 1 day off and 1 on call day.
Must know all product and operational standards.

Nice To Haves

Responsible for all results in assigned stores.

Responsibilities

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Ensuring food, labor, and service goals are within goal.
Conducting P&L review with direct supervisor each month.
Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
Insuring all stores are staffed and training of all team members.
Maintaining repair and maintenance in all stores.
Implementing new products or ideas seamlessly.
Ensuring all stores run at a minimum 4-star level.
Performing self-assessments during the first week of each period and making appropriate corrections.
Completing evaluations and raises as needed and notifying paperwork and D.O.
Following through on all assignments and ensuring all reports and paperwork are turned in timely.
Ensuring all reports and paperwork at the store level is complete and accurate.
Ensuring all safety and security procedures are followed and equipment is in working order.
Maintaining store budgets.
Preparing and delivering all school lunches within standards needed by school.
Providing accurate and detailed accountability and ensuring a paper trail exists.
Ensuring all equipment is available and utilized correctly.
Performing inventory checks on each store each month.
Utilizing systems checklists and visit books and ensuring they are in place and used.