Assistant Manager

DNP Imagingcomm America Corporation• Universal City, CA, US, CA

1d•Onsite

About The Position

The Assistant Store Manager helps and supports the Store Manager with overseeing and maintaining proper store systems and procedures in order to maximize sales when Manager is present or not. This includes helping to develop and supervise superior employees; maintaining an atmosphere of fun, excitement and humor; promoting the philosophy that making money can be fun as well as a challenge. This is a Full Time position requiring a minimum of 36 hours per week including nights, weekends, holidays and a non-traditional work schedule.

Requirements

High school diploma or equivalent
Minimum of 1 year as an experienced as a sales associate with Colorvision International, Inc. or equivalent experience in other retail management position.
Outgoing, friendly personality
Able to lead, guide and motivate employees
Strong interpersonal skills
Excellent oral and written communication skills
Conflict resolution skills
Willing to learn
Understanding of sales and payroll ratios
Money-handling skills
Computer skills
Able to provide own transportation to fulfill requirements of the job
Honesty and integrity
Ability to work as a team with co-workers
Requires a minimum of 36 hours per week.
Able to work flexible hours as needed, including but not limited to covering other employee’s shifts when they call out
Successfully passing a background check.

Nice To Haves

Some college and/or training in motivation and management helpful.

Responsibilities

Entice customer/guest into store and to buy products.
Show customer/guest all available products.
Help customer/guest select products to purchase.
Collect payments for purchases, following company procedures for checks and credit card authorizations.
Work effectively with more than one customer at a time.
Resolve customer problems with tact and diplomacy.
Assist customer/guest with refunds and/or exchanges using tact and diplomacy and following company procedures.
Follow and enforce the Standard Operating Procedures (S.O.P.)
Take picture using proper techniques and methods.
Process picture correctly.
Process pictures with heat pressing (certain stores only).
Interview & hire with Manager. Train and motivate store employees.
Monitor, coach, appraise employee performance.
Schedule employee work shifts.
Train employees in sales techniques, cash register use, camera and heat press operation, cash handling procedures, customer service skills, company policies and procedures.
Train all employees on S.O.P. for your location.
Re-train staff when necessary.
Maintain company uniform standards in the store.
Supervise store employees.
Oversee appearance and cleanliness of store, displays, employees.
Maintain safety procedures.
Fill in when manager or crew members are unavailable.
Maintain adequate inventory of supplies and keeps accurate, updated inventory records.
Maintain equipment in proper working order, replaces equipment when necessary.
Keep accurate records of equipment serial numbers.
Run weekly payroll sheet, checking to be sure time cards are complete and correct.
Monitor employee sales and bonus structure.
Report all payroll and staffing changes to the home office payroll department.
Make sure all employees sign their time sheets each week.
Perform other duties as assigned or necessary.