Assistant Manager
Visionworks•Nashville, TN
•Onsite
About The Position
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Requirements
- HS Diploma, GED or equivalent experience required.
- 1-5 years of supervisory experience required.
Responsibilities
- Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
- Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
- Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer’s needs are met.
- Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
- Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
- Execute all broad operational activities to meet the store's financial and customer experience goals.
Benefits
- Vision Coverage
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
