Assistant Store Manager (Full-time) - Slidell, LA

Hibbett•Slidell, LA

5d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for achieving store goals. The role requires knowledge of the store’s product areas and departments, commitment to outstanding customer service and merchandise sales, and adherence to company policies, procedures, and visual standards. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in Store Manager responsibilities. The Assistant Manager helps oversee store assets, personnel, inventory, sales, expenses, merchandising, ordering, restocking, and scheduling. The role also guides employees and customers across departments, monitors customer and inventory trends, maintains service quality, and performs administrative duties as needed. When the Store Manager is absent, the Assistant Manager supervises employees, including assigning and directing work, training, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risk to management or appropriate officials.
Perform general administrative duties and carry out Store Manager responsibilities as trained.
In the Store Manager’s absence, supervise employees in accordance with company policies and applicable laws, including interviewing and training, planning and assigning work, directing work, and resolving problems.